1. STOP LYING TO US
Update ACCURATELY your ‘Verizon Outage’ page showing the area outages. It shows nothing. The only service showing this reliable information is ‘Down Detector’ by ‘Mashable’.
2. UPDATE YOUR VERIZON CUSTOMER SERVICE PAGE to take ‘new’ comments about PROBLEMS. For over a year your customer support page says “we are not able to take new comments due to a NEW Customer Service design”.
We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.
@wjz@MyBGE I live on Trenton mill road.every night since the storm BGE has estimated restoration to be 11pm that night than around around the
move it to 11pm the next night who does that? Target has moved since Tues. We have medical. Equip that needs power
@MyBGE@wjz@wbaltv11 same here..lines are still along the road (within reach of pedestrians) they had someone watching while the tree was down all day yesterday..know he left and notjing
@MyBGE@Grandmasboy101 That’s the biggest lie I’ve ever heard. We’ve been without power since Tuesday at 4:30 pm and nobody from your company has even bothered to come to our neighborhood to merely verify the cause of the outage
@MyBGE 4439 trenton mill..your estimate has said 11pm every day since..the tree down the road which laid across the road for 3 days was moved sometime last night which is what we where told was the hold up..but..still nothing and no crews