@JM_whatCPAsays@WashiraX Returns are going through and we can confirm from our end…engage the contact centre or account manager for further assistance as believe your challenge is user specific
@JM_whatCPAsays@WashiraX You can’t pay for a tax which the obligation has not been created in iTax. The payment and ledger is already delivered. The return aspect which will recalculate DMTT is under progress.
@WashiraX There is already work in progress towards addressing these risks around erroneous issuance of credit notes including possibility of an approval work flow.
@JM_whatCPAsays@WashiraX@KRACare@KRACorporate@AugustineSnr It should work well for all cases. The VAT component is only added for purchases from vat registered taxpayers only. If you buy from a non vat registered taxpayer purchase being claimed remains the same as per invoice issued.
@WashiraX@JM_whatCPAsays@KRACare@KRACorporate@AugustineSnr That’s true. System automatically avails the vat inclusive invoices from vat registered taxpayers as part of their income tax return purchases and expenses if you are not vat registered. Enhancement was deployed in March 2026
@WashiraX@KRACare@KRACorporate The values as per dashboard go through further validation including adding the non vat component to the invoice details from a vat registered taxpayer if you are not vat registered. I suggest you try the actual filing of the return to ascertain the rule is working well
@biwicks@MwangoCapital Please note PIN is used for individuals and non individuals and for invoicing purposes it becomes your unique identifier as the buyer. You can easily retrieve your PIN under *222#, select KRA services, then other services
@sknduta@MwangoCapital You can engage them to resolve their non compliance and issue you with a proper ETIMs invoices.. you can also be checking their compliance under the enhanced PIN checker before you engage them...
@KaraniaPratik@MwangoCapital Travel allowance and per Diem are emoluments and will be exempt. For ETIMs Invoices which are not transmitted engage the supplier to connect their devices to network and in case of any challenges can be escalated to [email protected]
@stephenAnyonje@MwangoCapital Please notify them you intend to claim, they will then declare you on a line item to avail the input once they have filed their VAT returns