David C Tyrie

Passionate about client experience, engineering, and fitness. Chief Digital Officer & Head of Global Marketing at @BofA_News. Opinions are my own.

[David C Tyrie @DavidCTyrie]

What an amazing day for the @BankofAmerica #ChicagoMarathon – not 1 but 3 new course records were achieved today! First by Sifan Hassan in the women’s division and then BOTH by Marcel Hug and Catherine Debrunner in the men and women’s wheelchair division!
https://t.co/o4CQaBAXX1

[David C Tyrie @DavidCTyrie]

Breaking records in the Windy City at the @BankofAmerica #ChicagoMarathon — 4:31 pace crossing finish line at 2:00:35, WOW! Way to go, Kelvin Kiptum on an amazing race today! Congrats!

[David C Tyrie @DavidCTyrie]

Great weather. Anxious, but excited energy. “The hush”… Sunday’s @ChiMarathon is going to be one for the record books!

[CHGO Marathon Podcast @CHGO_Marathon]

There's nothing like Chicago Marathon morning ☀️

@HawleySports paints a picture of what you can expect before the race on October 8.

[David C Tyrie @DavidCTyrie]

When it comes to customer service, empathy is critical. As Marie and Junior both point out, being able to really listen and put yourself in the clients’ shoes is what differentiates a good experience from a great one. #NationalCustomerServiceWeek

[David C Tyrie @DavidCTyrie]

@adrianswinscoe This is a great point. Reality is so much more complex than what most #CX and marketing teams plan for, and a failure to recognize and plan for that creates a huge disconnect between an organization and its customers.

[David C Tyrie @DavidCTyrie]

I want to celebrate #CXWeek by thanking the thousands of @BankofAmerica teammates who helped us to win the “Innovator of the Year” award from @bcxsummit!
https://t.co/p1MZMmXCNi

[David C Tyrie @DavidCTyrie]

Marathons often bring out the best in all of us – but sharing your passion for running with others like Peter Kline is an inspiration to us all. Sharing stories like this is just part of the history and legacy of the @ChiMarathon. Good Luck to you both!
https://t.co/8pvbdtr3qp

[David C Tyrie @DavidCTyrie]

@beyondthearc A critically underemphasized point – even at firms that pride themselves on keeping up with tech. Innovation doesn’t just mean better tech. It also entails reimagining how you engage with clients.

[David C Tyrie @DavidCTyrie]

@RajaRajamannar @etmasterclass Well said. It’s funny how some of the oldest and most well-known brands maintain their reputation by basing their #CX strategy not on what they’ve done in the past, but what they’re doing to move forward.

[David C Tyrie @DavidCTyrie]

I find every marathon inspiring, regardless of whether records are broken or if the weather is bad. This year’s @ChiMarathon might just be the most inspiring of all, thanks to Chris. So thankful @BankofAmerica has the chance to sponsor this historic race.
https://t.co/y8l0C0DKg0

[David C Tyrie @DavidCTyrie]

There’s no way of telling how many calories @Wally97 consumes each day thanks to his “nothing-but-ballpark-food” diet – but at least he’ll know exactly how much he's spent on that food, thanks to @BankofAmerica's digital tools!

[Bank of America @BankofAmerica]

It looks like he's checking his finances using digital tools so impressive, @RedSox fans just #CantStopBanking. https://t.co/qVoXsJN8m9

[David C Tyrie @DavidCTyrie]

Beautiful photo, @kennerly. @NMAAHC is such an important institution, and one we’ve been proud to stand alongside for the last 7 years.

[David Hume Kennerly @kennerly]

7th Anniv. 1st Lady @MichelleObama hugs former Pres. George W. Bush at @NMAAHC opening w/@repjohnlewis former 1st Lady Laura Bush and Pres. @BarackObama Took pic on assignment for @BankofAmerica a major donor to the museum. @BofA_News @TheBushCenter @DavidCTyrie @CCP_UArizona

[David C Tyrie @DavidCTyrie]

@berlinmarathon, what an inspiring race. Congratulations to Tigist Assefa on her world record-breaking performance, @EliudKipchoge on his record-setting 5th Berlin win, and Catherine Debrunner and Marcel Hug for their standout performances!
https://t.co/dSrtVaTV5n

[David C Tyrie @DavidCTyrie]

When it comes to augmented reality use cases, we’ve only just scratched the surface. Public #AR-powered “monuments” are such a great way to spread access to and awareness of art. Here’s hoping that this trend makes its way to the East Coast.
https://t.co/zx6mOSpEwj

[David C Tyrie @DavidCTyrie]

Peak New England is the seamless union of early American history with future-focused innovation.

[Only In Boston @OnlyInBOS]

Melrose is the first city in the East Coast to have pole-mounted electric vehicle chargers, mounted at ten feet in convenient locations throughout the city.

[David C Tyrie @DavidCTyrie]

Digital transformation isn’t just for big box retailers and Fortune 500 corporations. Innovative digital tools have given even the smallest businesses the ability to compete head-to-head with their larger competitors.

[Bank of America @BankofAmerica]

Every day we're entering further into the digital age and small businesses are taking note. Compared to 2022, more entrepreneurs are digitally optimizing their businesses.

Learn more from our 2023 Small Business Owner Report: https://t.co/Sg5acA7Z6A

[David C Tyrie @DavidCTyrie]

Only 3 more weeks. This year’s Chicago Marathon marks 45 years of runners from across the globe converging on the Windy City to compete against each other, and show us all what the human spirit is capable of.

[Bank of America @BankofAmerica]

Only 30 days left until the 45th Bank of America Chicago Marathon. Whether you are a participant, spectator or volunteer, we can’t wait to see you there on Sunday, October 8th.​ 🏃‍♂️👏

[David C Tyrie @DavidCTyrie]

@briansolis What a great example of experiential marketing in action.

[David C Tyrie @DavidCTyrie]

As a sports fan, I couldn’t be more thrilled to see the many ways @BankofAmerica partners with athletes and educational organizations to provide kids with a chance to learn life lessons while having fun. Here’s to igniting a lifelong love of hitting the links!

[Bank of America @BankofAmerica]

We’re proud to do our part to inspire the next generation through giving back. That’s why in May, we partnered with @FirstTeeAugusta for the Bank of America Play It Forward Golf Clinic where female golf greats taught drills and important life lessons to Boys and Girls Club of Greater Augusta youth. Take a look.

[David C Tyrie @DavidCTyrie]

With the school year upon us, I’m grateful for the work @BankofAmerica is doing to help provide families with more holistic #digital experiences that can help prepare students for a lifetime of #FinancialHealth.