When it comes to service, it starts with a few strategic imperatives, then you create tactics to fit, then you make it a way of life... What's your #strategy? Improve #Customer Satisfaction With 4 Simple Points https://t.co/O4R7wFOVGl - #CustomerService#leadership
You know, it's never really been about you... Your clients will survive better without you than you will without them... It’s not about your company:Why modern #Marketers need to be customer-centric! https://t.co/mv3LRbSKDo #Marketing#DigitalMarketing#leadership
Email still significant if you have the #strategy down. It's a game of chess and not a spin of the roulette wheel. Know your audience and nurture them... #EmailMarketing isn't dead. But how you use it might be. https://t.co/AziCvtkhlv - #DigitalMarketing
The cookies are getting a bit stale after 25 years.... Even as a #Marketing guy I didn't like the taste starting about 10 years ago. The third-party browser tracking #Cookie is dead. What’s next? https://t.co/dECDvgs8gR - #TimeForChange#leadership#CMO
RT: If you'e not tech savvy in #business today, then you're not ready for the workforce - a big part of any job is when, where, how you communicate - tech is your tool to do it! Connecting #Connecticut! #SmallBiz#startup#Entrepreneur
As you deliver service to a human - don't forget to be human! You know what they expect - it's the same thing you would expect! A Secret Of #CustomerService : Improve A Customer's Day A Little, Every Single Day https://t.co/H8SyXrrmMN - #CustomerExperience#business#marketing
RT @NEU_Premier - Great Job Ladies! You're the best! Great tournament and made me proud to be part of it all! Like Babe Ruth said, It's hard to beat a person who NEVER GIVES UP! #soccer#NEunited#leadership
Regardless of your industry, #Marketing is still about authentic data, a target audience and #ROI! Digital is no different! What Business Owners Need To Know About #DigitalMarketing - https://t.co/ANkXG96sXl - #business#SmallBiz#startups
American consumers spend, on average, 13 hours per year in a calling queue! Good service is about tomorrow - start thinking beyond today's numbers! Why Is #CustomerService So Bad? Because It’s Profitable https://t.co/rSOKJGvq6t - #CustomerExperience#business#callcenter
Championship teams have a system that works regardless of conditions or people - it increases opportunity and reduces risk! The Best #Marketing Is Repeatable Marketing https://t.co/n4yEig68Pn - #business#entrepreneur#leadership#SmallBiz