Dawn Musgrave

Business organisational dev specialist & expert with multi sector experience. Techy Geek 🤓 loves web design & digital 🖥 Passionate about small business impro

[Dawn Musgrave @DawnInspiring]

I am obviously going to appeal - I was 20p under on my card! Which if you check you’ll find I regularly top up
Insane system
So not clear
Be more Oyster! That’s what a lot of users are used to!
So backwards

[Dawn Musgrave @DawnInspiring]

@NexusMetro was stopped yesterday at St James by a very rude customer service colleague. I tried to explain about my pop card. Publicly took all my details including eye colour & proceeded to tell me my height! A whole group of people now know my full name, mobile, address & DOB

[Dawn Musgrave @DawnInspiring]

@CrossCountryUK It’s every time though! Not just a one off … every journey. I specifically ask or travel agency not to book #crosscountry but in the South West I’m a captive audience

[Dawn Musgrave @DawnInspiring]

@CrossCountryUK the worst transport agency in the country! Standing room (if that!) once again … #bristol to #tiverton. Not enough carriages, as always which given the weather is stifling
Just a joke!!!

[Dawn Musgrave @DawnInspiring]

@DVLAgovuk I can’t do it online & can’t through via phone, chat or email. How do you get help? Spent days trying to sort. So stressful

[Dawn Musgrave @DawnInspiring]

@DVLAgovuk I’m trying to get through on phone, have emailed. Tried online I can’t change address or re tax. How can I get help?

[Dawn Musgrave @DawnInspiring]

@Hughfixsen Hugh I’ve just seen this here in my notifications - are you in touch with Esther?

[Dawn Musgrave @DawnInspiring]

If guests are charged a huge cleaning fee they’re going to think it’s ok to leave it as a tip. These are peoples properties & businesses. The whole review system is so flawed too - guests messaging shopping lists & requests you can’t refuse as you’ll get poor reviews & lose ⭐️

[Dawn Musgrave @DawnInspiring]

https://t.co/OwsPbeuhZr just watched 👆@Airbnb as a host I do not expect guests to leave dirty dishes & nor would I do that as a guest. Your cleaning policy needs sorting! Not clear & transparent just add it into the nightly cost! It’s a self catering model not butler/concierge

[NIHR Innovation Observatory @NIHRIO]

📢Meet the speakers

Are you an SME who wants to learn about how to use #research effectivey to secure #funding?

Find out more & register here: https://t.co/0hjd5B2rCN

Only 2 weeks to go!

The first speaker in our spotlight is @DawnInspiring - Industry Partnership Lead @NIHRIO

[Dawn Musgrave @DawnInspiring]

@megabusuk @FalconBusCoach I’m now going to arrive to my destination at 00:30 to no collection or taxi (too late) & have to walk 30 minutes in the dark alone. Hope your driver is proud

[Dawn Musgrave @DawnInspiring]

@megabusuk @FalconBusCoach big shout out for customer service #NOT got to the gate at Bristol airport 1 minute late! Literally crying with frustration (the plane disembarked late) your driver drove off looking at me begging! He left a single woman in the carpark #safeguarding

[Dawn Musgrave @DawnInspiring]

Had to wait an hour for the next one! I’m now leaving 7 minutes late but your 22:05 driver couldn’t wait a minute for a lone female traveller in the dark?! 🤯

[Dawn Musgrave @DawnInspiring]

@megabusuk @FalconBusCoach
I’ve just got off a flight at Bristol airport
Got to the coach gate 1 minute late. Your driver literally looked at me crying & drove off! I’ve got to wait 60 mins in the cold for a 75 minute journey ahead
Hope your drivers happy!! I’m not! Shocking

[Newcastle University Faculty of Medical Sciences @NCL_medscience]

The NIHR Innovation Observatory presents "Demystifying Horizon Scanning in Healthcare".

Join us on Thursday 15 February, 18:00-20:00 for this FREE event to discuss the who, what & why of horizon scanning in healthcare.

➡️https://t.co/tWAYibme45

[Dawn Musgrave @DawnInspiring]

@BristolAirport you’re an international airport & can sort out AC? It’s shocking! Basic fundamental in this heat

[Dawn Musgrave @DawnInspiring]

@AskeBay I’d even said in previous tweets that I wanted to speak to consumer advice & this was ignored by your agents too. I was mid moving house too so no time to sort this! Just horrific

[Dawn Musgrave @DawnInspiring]

@eBay_UK please can you ask DRS to desist from aggressively plaguing me?! I spoke to one of your agents & they credited my account. I’m now being continually contacted for payment.I’ve closed my eBay account after 15 years & will never use it again!

[Dawn Musgrave @DawnInspiring]

@AskeBay Think you have no idea actually! I’ve been hounded by some relentless debt management agency for a few I was told had been credited. Non stop comma whilst I’m working even on weekends. Just disgusting! My previous tweets just ignored! Told to deal with them!

[Dawn Musgrave @DawnInspiring]

@AskeBay They have texted, called & emailed incessantly. Despite me having already asked this to stop! I was told the amount had been credited to my account! It wasn’t & no one thought to tell me! I’m a single parent & carer working FT. Not got time for bullying

[Dawn Musgrave @DawnInspiring]

@AskeBay I will Natalie, however I relate to current headlines tonight https://t.co/J2sMniTYwE