@SAS I am in need of urgent assistance in having my luggage mailed to my address. All SAS customer service representatives have not been able to assist me with making the claim.
@SAS@SAS There is no SAS office at this airport. The desk clerk advised me to file the claim online. However, when I try to submit the claim online it tells me that my bag tag is invalid and that I am not able to submit.
@SAS@SAS I was then instructed to have the airport at my final destination (IAD) make the claim. Upon arrival at my final destination, Dulles International Airport in Washington, DC I was told that they would not be able to help me.
@SAS@SAS I called SAS customer service as soon as I saw it and was advised to go to the SAS baggage department in Oslo in the morning on September 5th. I arrived in the morning to SAS baggage department. However, they did not open until 7am and my flight departed at 6am.
@SAS@SAS I flew from Split, Croatia to Oslo, Norway in the afternoon on September 4th. I was not instructed to pick-up my luggage in Oslo. However, I checked my AirTag's location that I placed in my luggage which indicated that it was at Heathrow Airport in London, England.