DazTel01

[DazTel01 @DazTel01]

@ryanhaines @MartinSLewis @Ofcom @O2 Hopefully @Ofcom will look into the various issues and do something about @O2 appalling treatment of it's customers

[DazTel01 @DazTel01]

@ryanhaines @MartinSLewis @Ofcom @O2 Keep hassling them then tell them you're going to the financial ombudsman and communications ombudsman
After 18 hours on the phone to them they are waiting all 4 device plans
But I've still raised issues with both ombudsman

[DazTel01 @DazTel01]

@MartinSLewis @Ofcom @O2 They would then review and look into reinstating the repayment plans and after my credit reference file was updated with default loans they would look to repair it.
Still waiting for a proper response from tgemt

[DazTel01 @DazTel01]

@MartinSLewis @Ofcom My experience is even worse, @O2 cancelled my repayment plans for 4 devices (I have the contracts in my name to qualify for Volt benefits) and sent me Enforcement and Termination Notice letters for all 4 and want £1355 within 14 days
@O2 solution was to default the loans

[DazTel01 @DazTel01]

@O2 And this all started because your company was being greedy and wanted to increase it's profits!!

[DazTel01 @DazTel01]

@O2 any chance you want to take a serious customer complaint (serious as in you demanding £1400 from me due to your serious error!)

[DazTel01 @DazTel01]

@O2 So the support you gave me via Facebook was to wait!!
Not supportive at all

[DazTel01 @DazTel01]

@O2 Waiting 12 days is long enough don't you think?
Still waiting and no meaningful contact made,!

[DazTel01 @DazTel01]

@o2 so I contact via Facebook and yet again you do nothing

[DazTel01 @DazTel01]

@O2 Do you take customer complaints seriously? In my experience you don't!!!

[DazTel01 @DazTel01]

#britishairways #lackofservice #nocustomerswrvice

[DazTel01 @DazTel01]

@British_Airways Hi any chance anyone at BA wants to respond to a complaint you've had since 18th October or my flight delay claim you received on 6th September or the email sent to your CEO on 29th September ?

[DazTel01 @DazTel01]

@BSTHydePark although I'm attending for the music, are you going to be showing the England Euro 2024 game on Sunday 30th June @ 5pm?