@safestyle any chance someone is going to get back in touch after the shoddy workmanship I have been left with for 9 weeks? Donโt tell me to email and we will get back to you as I have emailed over ten times now and still have heard nothing?
@virginmedia I am on the phone to them now & yet nothing is being done. I have been told the same that it will not be fixed until the 31st and Iโm guessing that will change on the 31st to the 6th or something. I was told my case is a p2 and not a p1 priority. P1โs are dealt with in upto 4hrs
@Simon_Help Literally. How am I suppost to work without internet that I pay ยฃ40+ for a month and then all of my mobile phone data has been used up trying to run smart devices!!!
@virginmedia ยฃ241 to end a contract that started less than a month ago. The internet worked during the cooling off period. Ten days later it doesnโt work right over Christmas when I was told it would. I keep being fed the same excuses. It isnโt good enough!!!
@virginmedia I have a complaint in place but I wonโt be hearing back until the 31st when I should be up and running apparently. ยฃ241 to end a contract that started less than a month ago and hasnโt worked since ten days after the cooling off period!!!
@virginmedia still isnโt working since the 21st. I have been told now it will not be working until the 31st! Sort it out virgin. All over the Christmas period! Cheers ๐๐ป
@virginmedia I am on the phone to them now & yet nothing is being done. I have been told the same that it will not be fixed until the 31st and Iโm guessing that will change on the 31st to the 6th or something. I was told my case is a p2 and not a p1 priority. P1โs are dealt with in upto 4hrs
@virginmedia I would love to but as you can see below nothing from you works! I have put in a complaint and still waiting to hear back from them. It is an absolute joke and I want to be compensated for the service I have recieved over Christmas!
@virginmedia Your right itโs frustrating when I canโt work, nor even enjoy the services on my smart tv over Christmas!!!! Itโs appalling and not acceptable. It is the hub 3 with a pale green light that occasionally flickers. At no point anyone has mentioned the hub. I have had enough!
@virginmedia Yes I have the app and check the service status page & both say everything is fine in my area! Itโs disgusting. No calling card or any updates either. I need the internet for work and pay top money for a service that I am not getting!! They said itโs a p2 not a p1 priority.