@Novusnow Also to add, you had no announcement on your telephone line. I sat on hold for 2 hours waiting until I saw your x post and it started working again. Where is the customer communication?
It’s really upsetting
@Novusnow Your internet was down since 330am last night. Not being able to speak to someone at all today is pretty unacceptable.
I was unable to work. Your overnight service had no clue what he was doing. So basically your team didn’t know about a partial outage until 8am is pretty bad