DCENT X RECOVERY Team

Official D'CENT Wallet Recovery Page. Beyond storage. A secure biometric wallet for self-custody and smarter crypto management.

[DCENT X RECOVERY Team @DcentRecoveryX]

@KING_KJ_ Yes — if you have only ever used the hardware wallet (Biometric, S, or X) and have never entered or restored that wallet’s recovery phrase in the App Wallet (software wallet), no additional action is required based on what has been confirmed so far.

[DCENT X RECOVERY Team @DcentRecoveryX]

@TAttorps Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@ott_man Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@__bryansanchez Hello Bryan👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@BusubJ 안녕하세요 👋 최근 위반 사건으로 영향을 받으셨다니 안타깝습니다. 저희 헬프 센터를 통해 1:1 티켓을 열어보셨나요? DM을 통해 TXID 정보를 자유롭게 공유해 주시면, 저희 실시간 에이전트가 즉시 확인할 수 있습니다.

[DCENT X RECOVERY Team @DcentRecoveryX]

@Michael65768673 Hello Michael👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@Kori_Ripper Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@CB5618125929039 Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@dogs_frogs_apes Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@CigarroBen Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@CamblinMartin Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@teomaru1207 Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@JimT_dirtjunky Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@WillyPete01 Hello Willy👋Open the DCENT app → Settings → About. You’ll see your current app version there. What version do you see ?

[DCENT X RECOVERY Team @DcentRecoveryX]

@Oldincrypto127 Hello 👋 Are you using the App or Biometric wallet?

[DCENT X RECOVERY Team @DcentRecoveryX]

@grand_nft Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@sive333 Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@Squashedcarbon Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

We understand your frustration after the recent App Wallet incident. DCENT does not disable user apps to steal funds, and we do not scam customers. We also do not hold your recovery phrase or private keys, so we cannot move or recover assets on your behalf. Feel free to follow us so we can look into this immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@TheEpiqShow Hello 👋 Sorry to hear you’re affected by the recent breach incident. Have you tried opening a 1:1 ticket through our Help Center? Feel free to share us the TXID details via DM so our live agents can verify immediately.

[DCENT X RECOVERY Team @DcentRecoveryX]

@middleofmemory Hello 👋Open the DCENT app → Settings → About. You’ll see your current app version there. What version do you see ?