@ibomairlines It's been over 3months and I have been sending mails to them. They responded once and asked for some details which I sent to them. I even attached a screenshot of the mail from Firstbank yet no response or refund from them
@FirstBankngr Please the bank should help me close an incident open over a month for a wrong debit on my account that has been working on since
#23,350.26 in this self quarantine period is golden.
@FirstBankngr Kindly extend the same kindness to me. I logged an incident of wrong debit over a month now; #23,359.26 and till now am told thee incident isn't closed hence I can't get value for my money. Please close the incident let me get my money. Thanks
@FirstBankngr Good morning. Trust you are doing great. I have receive #46,700.51. A big thanks to @FBN_help .
Kind assist further so I can receive my #23,350.26
I sincerely appreciate. Many thanks
@FBN_help Same response that's not helping in anyway? Please let my account be credited with the monies
That's the only meaningful response I want to receive
@FirstBankngr I used my mastercard to pay for my flight tickets and I was debited twice for both the one way and return tickets on 6/02/2020 filled a form @ your branch in Uyo and was told the monies #46,700.51 and #23,350.26 will be reversed but till now it hasn't been done.
@FBN_help It was only my money that was lien and Inwas told to wait till 06-03-2020. Today is 19-03-2020. @FBN_help kindly credit my two sets of monies today please. I am tired of hearing headoffice people are the one to close the incident for one and unlien the other
@FBN_help Your Acct 303XXXX850 Has Been Debited with NGN46,700.51 On 07-FEB-2020 03:51:43 By FBN/PAYSTACK PAYMENTS LTD-/IKEJA//NG. Bal:
This is the debit from the merchant that was showing as thee second lien on my account until when value was gotten by the merchant
@FBN_help The merchant when contacted referred me to my bank as they are the ones to credit my account with the two monies. Why is it taking FBN over a month and two weeks today to unlien and reverse a transaction when the merchant has gotten value already?
@FBN_help The merchant got their value and one of the lien was debited to the account and the one that's supppse to be returned to my account iss still there for over a month now. A wrong debit which I had filled an incident form for cannot be reversed for over a month
@FirstBankngr It's more than a month now and I haven't gotten my monies back. I was told it will take a month but it's more than a month now. Kindly assist for prompt action.