@StenaLineUKIE Relocating from Lon - Dub with baby and dog. Ferry cancelled and cus service refusing to allow our dog on new booking due to lack of kennel space. We are leaving UK, nowhere to live and cannot go without our dog. Contact me immediately to fix this.
@trixder @UberEats Did the same to me. They shouldn’t have accepted orders when there’s a strike on. I’m DM’ing them and they refuse to do anything and are so rude. Such a disgrace of a company.
@UberEats no drivers in east London to deliver food, waited 1.5hours and was charged when I cancelled as I needed to order alternative. Pls dm me to resolve and issue a refund.
@British_Airways return flight cancelled, no others available - need to speak to rep to cancel partial booking. On hold all morning, disgrace of an airline! Had to rebook with @Ryanair who actually seem to fly unlike BA
@British_Airways unable to retrieve boarding pass in app. Have checked in and tried to add booking about 20 times …when are you going to sort this archaic app out? Completely shocking and infuriating!
@Fly_Norwegian spoke to the rudest customer service agent regarding my refund claim. The AIRLINE cancelled my 6th Oct flight and I requested a refund. I have been told it will take “some time”…this is not an acceptable response. This is my money and I’m entitled to an answer!
@KLM I would rather swim to my next destination than ever board one of your flights. Law breaking airline who steals from customers. Such a disgrace. The only airline point blank refusing refunds and breaking EU law.
@KLM I don’t want a voucher, I requested a refund. You are breaking the law!!! I am raising a dispute with my credit card provider who will be demand you pay me back MY money, as you are stealing from me.
@KLM I DO NOT WANT A VOUCHER, ISSUE ME A REFUND IMMEDIATELY. You are literally breaking the law. @DominicRaab why is the UK gov doing nothing to help UK consumers being robbed by airlines?
@AskVirginMoney I need you to refund my cancelled £700 @Ryanair booking as it's not possible to reach any of their team members. Why must this request be done via letter?? I've no printer to print the relevant documents to include. pls can you provide an email address? thanks.
@Ryanair I requested a refund for my elderly parents and sisters flights which I booked (€800). I have now been sent an email offering me a voucher. I need a refund and can’t get through to anyone!!!!
@Cityden You haven’t found a solution for me!! I have told you my parents are elderly and cannot travel as their lives are at risk. Please refund me my money. My parents well being is my only concern, not your business.
@Cityden refusing refunds even though we can’t travel. Rescheduling is no good as my parents are elderly and cannot travel until there is a vaccine. Refund my money pls @DailyMailUK
@KLM I requested a refund request weeks ago after persistent attempts to call and being hung up on by rude and unhelpful staff. Please advise on the status of my refund!! I also have another flight scheduled for 2nd May which is due to be cancelled which I will need refunded