@British_Airways contact me immediately with regards to my flights for my holiday you have cancelled on the 12th October!! I have tried so many times to get through on the phone but it just cuts off. I am now giving you notice to inform of my complaint.
@VirginHolidays hi, just 2 quick questions, when people start to reach 120 days waiting for a refund, what will the next magic number be? And how many days do you deem as unacceptable, will you begin offering compensation? #virginnorefundsupportgroup@ATOLprotected@ABTAtravel
@VirginAtlantic#virginnorefundsupportgroup hey @VirginAtlantic 97 days now with no refund, 60 without any contact. Things seem to be going down the gutter for you, don't they @richardbranson ? What's the plan here? Declare bankruptcy and invest our cash into Virgin Bruises... err.. Cruises?
@VirginHolidays still no refund 100 days. I know sounds ridiculous doesn’t it 100 days for a refund, but here we are. 3 unanswered emails to MDSales email address and a flurry of auto responses on WhatsApp. Your like the ex girlfriend who won’t pick up #virginnorefundsupportgroup
@VirginHolidays don’t know if you monitor Twitter, you sure don’t reply to DMs. Your customer service is appalling. Today is day 100 since you said you were processing my refund. The lack of communication is staggering #virginnorefundsupportgroup
@VirginHolidays @richardbranson@BorisJohnson well on day 76 since requesting a refund for a virgin holiday , unfortunately I’m not even expecting it for a while , if the evidence from our help group is correct 😡never use again #virginnorefundsupportgroup