@BBCWatchdog please look into Debenhams, if you look on the threads loads of people not receiving orders or refunds. Contact customer services via social media and is AI. It’s a joke
Very disappointed with @Debenhams. I’ve tried to return my order many times but the system keeps saying my email doesn’t match. I’ve contacted customer service via WhatsApp and Messenger but no real response. Please sort this out — #debenhamscustomerservice