@SwiggyCares They asked me to contact service center after reviewing the video. I haven’t heard from them and grievance department since last week and ended up twitting here. I hope they respond and review own refund/return policy.
@SwiggyCares I already shared the video with chat-support and in customer support email. I cannot share the same video here because it shows the hard-disk content. If it’s necessary, i can share the video via email.