Deborah Gibson

[Deborah Gibson @Deborah24780132]

@LRPSnewcastle @NETWalbottle results day for Josh as parents we are beyond proud thanks for all your support. 5 grade 9, 2 grade 8, 2 grade 7 and a distinction in the new extended maths certificate.

[Deborah Gibson @Deborah24780132]

@boohoo_cshelp @boohoo your customer service is absolutely disgusting Still waiting for replies to emails and WhatsApp messages

[Deborah Gibson @Deborah24780132]

@boohoo_cshelp could someone please reach put regarding my return as the 15 day wait period has passed

[Deborah Gibson @Deborah24780132]

@NETWalbottle is there a date for parents evening please ?

[Deborah Gibson @Deborah24780132]

@NETWalbottle Thank you

[Deborah Gibson @Deborah24780132]

@NETWalbottle is there an open evening planned for sixth form admissions yet ?

[Deborah Gibson @Deborah24780132]

Thank you, the boys and husband are now happy and I have stopped crying x

[Deborah Gibson @Deborah24780132]

After much stress, 7 phonecalls 2 days of tweets you have finally delivered @loveholidays . Thank you for sorting my accommodation out but this would of been a lot less stressful and embarrassing for you, if this had been completed in the first day. Happy with the replacement so

[Deborah Gibson @Deborah24780132]

@loveholidays here we go again! Poor CS at its finest. Here is the latest conversation. We were offered a new hotel last night at 7.30pm, like for like,which we accepted at 07.04 to be then told at 15.40 that it was now not available. How is this so when you gave me until the

[Deborah Gibson @Deborah24780132]

@loveholidays Please ensure you read all correspondence and listen to the numerous phone calls I made on Sunday before you reply. I wait with baited breath @rickgib79 @rickgibbygibson

[Deborah Gibson @Deborah24780132]

@loveholidays here we go again! Poor CS at its finest. Here is the latest conversation. We were offered a new hotel last night at 7.30pm, like for like,which we accepted at 07.04 to be then told at 15.40 that it was now not available. How is this so when you gave me until the

[Deborah Gibson @Deborah24780132]

Myself, I sign off this message to you In the hope that when I wake up tomorrow, I have a nice like for like hotel that me and my family can enjoy.
P.s thanks for the sleepless nights, over and out x @British_Airways @rickgibbygibson @rickgib79

[Deborah Gibson @Deborah24780132]

16 of July to respond. The below was the hotel that you offered Which meets all the criteria apart from it being a 3 star hotel and our original o e being g 4 star. This is not a like for like. Pictures for reference.

[Deborah Gibson @Deborah24780132]

Stressed. Now you have added to that and the whole household is worried, upset, distraught and you have not helped the matter. You all need training on how to deal with customers and specifically complaints. It is now 20.09 and after a full day's work and 3 hrs of investigation

[Deborah Gibson @Deborah24780132]

@loveholidays my husband has tried to contact you. Could you please contact me as the lead passenger

[richard gibson @rickgibbygibson]

As there is no alternative and there is now no room in the hotel I originally booked I want a full refund. If this is not completed today I will be putting a formal complaint to the @ombudsman. This is now affecting my mental health and stress levels!!!

Full refund is requested

[Deborah Gibson @Deborah24780132]

@loveholidays customer service is poor and your staff tell lies it's an absolute joke#fuming

[Deborah Gibson @Deborah24780132]

@LoveHolidays_HR I have done this several times to be told someone will be im touch when we get to your booking. Please don't offer to help if that's all your going to say. My original hotel has been cancelled and they have no rooms left simple as that so you need to offer me an alternative

[Deborah Gibson @Deborah24780132]

Has anyone had a positive outcome with @loveholidays since the filed liquidation of one of the accommodation providers. I need a good news story to boost my confidence 😪