After spending 2 months of trying to report a faulty item to @currys@CurrysServices making a complaint, hearing nothing, being blocked at every avenue, massive thanks to Emily & Kerry-Ann at @currys Cwmbran store for resolving ❤️ This is why we still need real people in shops!
@CurrysServices The email address published is ‘no longer in use’. How on earth do I resolve this issue of trying to report a fault on an essential item please?
@CurrysServices We have a fridge that is faulty and Curry’s seem to be blocking all lines of communication. I don’t mind holding on a line for an hour but your phone lines do not give you that option!
@CurrysServices I have been trying to call/email/web chat with customer services for a couple of weeks now and am getting no where. Because your phone lines (2 diff numbers) cut off repeatedly I have asked this to be escalated as a complaint.
@CurrysServices PLEASE tell me why we can get through to your Customer Service line?! The call cuts out every time. Surely there is a fault as there’s no option to hold. Been trying to call for a week. It’s so frustrating!
In an hour's time I'm due to be opening an exhibition @NewportMuseum. Except of course I'm not. It was to celebrate an amazing generation of students and tutors at Newport College of Art, 40 years on. Here instead, with lots to see, is the web alternative: https://t.co/8JdsKNfbx9
It's a way ahead yet, but look out for this exhibition at Newport Museum and Art Gallery from 31 March, exploring the astonishing strength of the art college 40 years ago - around 40 students and tutors from the time, and what they've done since.
@bt_uk Hi Laura, I will DM you my details. The ridiculous saga continues with yet another piece of correspondence addressed to the deceased again today!!!
@bt_uk Billing someone who passed away 7 mths ago, demanding payment - you owe us! Have raised a complaint twice but pointless. Libby Barr, your Cust Care Director should also check the insensitive letters her signature is going on. @Ofcom will be made aware of your poor process.