Ric

Ric Kosiba, Ph.D. is vice president and founder of Interactive Intelligence’s Decisions Group. He can be reached at [email protected], [phone]

[Ric @DecisionsTech]

Ric@DecisionsTech Good luck to SWPP’s finalists for 2015 Workforce Management Professional of the Year Award Tuesday March 3.

[LizBee @LizLemoness]

Life is complicated. We need more EASY-to-use software. Check out my myth buster blog! #AskPureCloud https://t.co/aZ3J7oT2XF

[Bobbi Chester @ChesterBobbi]

#askPureCloud - send us questions now! https://t.co/CA4xvzzytT

[Genesys @Genesys]

Well said @LizLemoness - learn how #cloud #cctr can be that easy. #AskPureCloud
https://t.co/IfocaOXmJF

[Genesys @Genesys]

Am I set up to scale when needed? #AskPureCloud & get answers during our 4/18 global webinar. https://t.co/kxx03o02gm

[Genesys @Genesys]

Register for the PureCloud webinar: not all #cloud #cctr software is equal. Submit questions to #AskPureCloud https://t.co/NoGGuBZyEn

[Ric @DecisionsTech]

How to Become a Capacity Planning Wizard session a full house! #SWPP #GENESYS

[Ric @DecisionsTech]

SWPP Nashville is starting. Looking forward to great week. #SWPP #Genesys

[Ric @DecisionsTech]

Top Ten Common Contact Center Planning Mistakes 6-10 https://t.co/0xAdxfnvqs

[Ric @DecisionsTech]

"Planning for Collections" by @DecisionsTech on @LinkedIn https://t.co/iKs0emeRKn

[Ric @DecisionsTech]

"The Contact Center Decision Making Cycle" by @DecisionsTech on @LinkedIn https://t.co/3ey2hsGmQs

[Ric @DecisionsTech]

" Forecast Error is Not as Important as You Think" by @DecisionsTech on @LinkedIn https://t.co/QDste5NdPg

[Ric @DecisionsTech]

"Free Webinar - Tips and Tricks for Successful Contact Center Forecasting and Planning" by @DecisionsTech @LinkedIn http://t.co/f2BDVRqgON

[Ric @DecisionsTech]

"Why is Occupancy as Efficiency a Fallacy? " by @DecisionsTech on @LinkedIn https://t.co/3JhXk3hSOG

[Ric @DecisionsTech]

"Free Webinar- Collections Analytics: Stories about Data, Segmentation, Treatment and Scheduling " by @DecisionsTech https://t.co/qx8M5aJM6B

[Ric @DecisionsTech]

"Great Read: Strategic Planning Must Be More than an Annual Exercise" by @DecisionsTech on @LinkedIn https://t.co/7HGCSujJIE

[Ric @DecisionsTech]

Thanks Scott Fessler @Bancard for a great Decisions presentation #InteractIndy15 #lovemyclients

[Ric @DecisionsTech]

Thanks Adam Cincoski @Optum for a great story using Decisions #InteractIndy15 #lovemyclients @OptumNews

[Ric @DecisionsTech]

Results with Decisions! Thanks Bob Dobson @InterConHotels for a great presentation #InteractIndy15 #lovemyclients

[Ric @DecisionsTech]

Thanks Jeff @JeffPlaton for the opportunity to showcase Decisions today @interactions2015

[Ric @DecisionsTech]

Excited to present today & have 3 great clients discuss how Decisions has helped their businesses. Thanks Scott, Adam & Bob! #lovemyclients