Hello, @secondfiapp is everything OK. or should we be worried?? Message:
"The status check couldn't be completed. Please try again". Should we be worried or Panic? Why i can't see the status anymore??
To my fellow friends affected by the @secondfiapp incident have you got your funds back? And was it in full amount? Im still waiting for mine and the checker dont seem to work anymore.
Hi! We are prioritizing the investigation into the cases related to the attack and are working on recouping the assets lost as promptly as we can. Are you using the biometric or app wallet?
@acre_shady@DCENTWALLETS Hi @acre_shady Please open up the app - Go to → Settings → About. You’ll see your current app version there.
What version do you see ?
@acre_shady@DCENTWALLETS Hi, we’re sorry you’ve had to deal with this. we’re working on it. Please manually revoke all transactions immediately to place them on temporary hold and submit a recovery request.
Hi, we’re sorry you’ve had to deal with this. we’re working on it. Please manually revoke all transactions immediately to place them on temporary hold and submit a recovery request.
@JamesOD79 If you’ve already submitted a ticket with us. Please share your ticket number so I can follow up.
Did this happen while you were on the latest version -v10.0.0 ?
@JamesOD79 If you’ve already submitted a ticket with us. Please share your ticket number so I can follow up.
Did this happen while you were on the latest version -v10.0.0 ?
@padrepio008@JW_WWJD Hello apologies! If you are using the DCENT App Wallet with biometric and it doesn’t let your transfer —Are you on iOS or android?
@rebelnyd@JW_WWJD Hi, we’re sorry you’ve had to deal with this. we’re working on it. Please manually revoke all transactions immediately to place them on temporary hold and submit a recovery request.