@RILretail@AJIOLife@jagograhakjago@amazonIN@Flipkart This is a complete failure of customer service and a mishandling of my payment of ₹930. I have full evidence, including call recordings with the delivery personnel and customer support. If AJIO does not contact me within 24 hours and resolve this issue within 48 hours,
@RILretail@AJIOLife@jagograhakjago@amazonIN@Flipkart I raised a formal complaint on March 21 with AJIO, but they closed the ticket on March 24 without reaching out to me or offering any resolution, simply claiming that their delivery partner, XpressBees, delivered the full order.
However, upon opening the package, I found only one t-shirt inside, even though the invoice clearly listed five. The packaging itself was visibly too small to have ever contained the missing items. @RILretail@AJIOLife@jagograhakjago@amazonIN@Flipkart
On March 8, 2026, I placed an order on @AJIOLife for eight items: five Crazybee t-shirts and 3 @Team__Spirit t-shirts. While the @Team__Spirit items arrived on time, the Crazybee t-shirts were delayed multiple times before finally being delivered on March 20.
Extremely dissatisfied with the way Amazon handled everything! Posting this information as an eye opener for innumerable consumers who fall into the traps of purchasing the products online fraud where no one is ready to take the accountability.
Being ignored and disrespected after all this is just unacceptable.
I’ve now raised a formal complaint against Amazon with the NCH, as I refuse to let this go.
This has been a nightmare, and I won’t stop until I get my money back.
The entire experience has been incredibly frustrating. I’ve lost an amount of INR 21098/- that I paid for the order but I never received the product.
I wasted countless hours dealing with customer service, and it's taken a toll on my mental health as well.
Hence I contacted customer service again on the same day i.e., 6th of October, and their response was completely unprofessional and irresponsible. The team was adamant that I can do nothing from my side and they are not ready for providing either a refund or a product delivery.
I immediately raised a complaint with Amazon’s customer service, and they told me to wait for 3 working days for a resolution.
Until 6th of October I haven’t received any response or resolution from Amazon.
However, the package didn’t arrive until October 1st. And when I received it on 1 of October and I opened the package, the main item (the phone) was missing! Only the charger was inside the box. Luckily I had an unboxing video taken in the presence of the delivery executive.
There’s been no proper response for 2 weeks, customer care numbers don’t even work, & grievance handling is nonexistent. I’ve officially filed a complaint with the National Consumer Helpline.
🤔
Worse, agents are contacting me from personal phone numbers, often outside working hours, speaking rudely, and storing my sensitive data on personal devices. This is a serious data security breach and violation of regulations. I have all the evidence.