Deepak

Serial Slacker. Recovering Narcissist. Build internet products in my free time. #lurker

[Deepak @Deepunk]

Why there are no such things as "small features". Here's how Slack sends notifications.#productmanagement (src=https://t.co/0hTc2m6tBO)

[Deepak @Deepunk]

@elusion Hey. If the shoe fits :)

[Deepak @Deepunk]

@elusion @karansachdev @Pepperfry Can. @karansachdev Could you pass me your order ID?

[Aakash Gupta @aakashgupta]

Every doom-scroll session is running a cortisol protocol on hardware that expects the session to last 90 seconds.

Your amygdala processes visual threat cues in approximately 75 milliseconds through the thalamo-amygdala pathway. That’s before the image even reaches conscious awareness in the visual cortex. This circuit evolved for singular, local threats: a snake, a rival, a cliff edge. One threat, one cortisol spike, one physical response, then resolution.

Scrolling breaking news fires that same pathway every 3-4 seconds. The amygdala cannot really distinguish between a real threat and a symbolic one. A headline about a war 6,000 miles away triggers the identical norepinephrine and epinephrine release as a predator in your peripheral vision. Your locus coeruleus, the brain’s main norepinephrine hub, dumps alertness chemicals system-wide. Your pupils dilate. Heart rate increases. Blood moves to extremities. All for a paragraph of text.

The HPA axis is where the real damage accumulates. Hypothalamus signals CRH to the pituitary, pituitary releases ACTH, adrenals flood cortisol. That cascade is supposed to resolve in 15-20 minutes through a negative feedback loop where cortisol binds to receptors in the hippocampus and tells the system to stand down. But if you trigger a new stress response every few seconds, the feedback loop never completes. Cortisol stays elevated for hours after a single doom-scroll session.

The downstream consequences are measurable. Chronic cortisol elevation reduces hippocampal volume over time, visible on MRI. It suppresses slow-wave sleep by disrupting growth hormone release timing in the first sleep cycle. It downregulates serotonin 1A receptors in the dorsal raphe nucleus, the exact receptor subtype that anti-anxiety medications target. You become more threat-sensitive and less capable of regulating the threat response simultaneously. The system degrades in both directions.

The anterior cingulate cortex, your brain’s conflict monitor, gets overwhelmed. It’s designed to hold one or two competing signals and resolve them. Feed it 40 competing emergencies and it essentially throws errors. Decision fatigue, emotional blunting, inability to prioritize. That “numb but anxious” feeling after a long news session is your ACC failing to allocate attention while your limbic system refuses to stand down.

Naval nails it. And the longer you run the wrong protocol, the harder the recovery becomes.

[Deepak @Deepunk]

@mParivahanteam been writing in for a month and a half seeking corrections on my details. Your team can't be bothered to even reply.

[Deepak @Deepunk]

@JioCare You guys are ridiculous. Please keep my money with my blessings and goodbyes.

[Deepak @Deepunk]

@JioCare It's been 10 days since my relocation request. I'm at my wits end. Your automated systems suck. No way to get past your IVR.

[Deepak @Deepunk]

@anandrbatra @BlueDartCares @MumbaiPolice What kind of accountability is this @BlueDartCares ?

[Deepak @Deepunk]

#productmanagement #pm #product

Well, atleast we have the Brand nailed down

[Virat Kohli @imVkohli]

Calling all men, women, boys and girls.
I don't know how many of you will agree with me.
But tell me what you think. Am I the only one noticing the change in India?
🔗https://t.co/td4GhhSeuq 
@StayWrogn
#LoveIsRespect #StayWrogn #RightKindOfMan

[Deepak @Deepunk]

@GoFirstairways So when are you guys going to refund this? It's been months.

[Deepak @Deepunk]

@GoFirstairways How many days does it take to process a refund for flights you've cancelled. Keeping the money from cancelled flights doesn't seem like a sustainable business model.

[Deepak @Deepunk]

@EurekaForbes We're back here again. I paid for an AMC 3 weeks ago to your rep but have received neither a receipt or confirmation. First the whole experience with the service and now this. I don't understand, are you intentionally trying to push away customers?

[Deepak @Deepunk]

@EurekaForbes Such terrible service. Device broke down just as soon as the warranty expired. Now making us run from pillar to post to send a technician. You do realise people need to drink water daily? SR: CM-270124-24406501

[Deepak @Deepunk]

@EurekaForbes Honestly where do you guys get off treating your customers like this? 2 weeks to fix the stupid filter and now the machine stops working the next day. Your technician hasn't closed the old request so I can't raise a new one and won't answer my calls.

[Deepak @Deepunk]

@GooglePlay @GoogleIndia How to frustrate a customer 101

1 - Ensure all Android payments stop working abruptly
2 - Go over in detail with the customer how there've been no changes in the account (country).
3 - Repeat the error message shared by your app store.

Seriously?

[Deepak @Deepunk]

@ProductHunt 🪑🚛=😀

[Deepak @Deepunk]

@bhash @akhandelwal Well, Marketing is an API of sorts :)

[Deepak @Deepunk]

@SatrajitSen @Pepperfry Thanks for flagging Satrajit. Sorry you ran into this issue. May I DM you for a few details?

[Deepak @Deepunk]

@airvistara do you allow pets on your international flights?

[Deepak @Deepunk]

@CHAWLARAJEEV Satyawachan prabhu