To show solidarity with the Ukrainian people and protect our members from the increase in Russian cyber attacks we have decided to block all traffic from Russia until further notice.
@haydarkhan786 Hi Haydar - Thank you for reaching out and sorry for the inconvenience! We've just sent you a DM regarding your issue. It would be great if you responded there in order for us to investigate the issue you're experiencing with the app. Thanks!
@thejurgys @chintalpatel89 Hi. We are currently having "download" issue at the moment. Bug fixing is already in progress. We deeply apologize.
Please write us back with the email address for your Degoo account, so we can help further.
Thank you.
For everyone that needs cloud storage for your footage, we just got 10TB for life with @DegooBackup (deal going right now for $99)
Our wedding footage was filmed on a RED (2014) & I still haven't edited it...so I had it backed up on like 4 drives haha. Now it's on the cloud ππΌ
@mobassarul1@ZakWaters@JordHammond Hi. Apology for the delay. May we please have the email address for your Degoo account, so we can check what's causing the issue.
Thanks!
@neon_yong We were supposed to dig about the files that you are referring to, but we did not find any tickets sent to our Support portal.
Could you please confirm:
- if you received a "Copyright" infringement notice
- if you have a Premium account and when
Reply here: [email protected]