1. Here are screenshots of the interaction between KV and the person that was blocked/banned from the shop. It is a business owner's choice to choose who they wish to serve, but to say it was warranted is a façade. To say it is safe to come forward about concerns is a lie.
@Kudu_Voodoo I simply request that personal tweets give thought to others in the community involved. As evidenced by the harassment of this account and others who are believed to be the owner of this account, your words have more power than many others'.
@NeverHereAnyway @Kudu_Voodoo I was glad to know how customers are treated by this shop, and I believe other people will be as well. Unfortunately, due to backlash that can clearly be seen here, they won't be nearly as brave to speak up.
@Kudu_Voodoo The employee of the shop interacts in the same community as the customer, yet has a tip of the balance in power simply for being an employee of a shop. Therefore, their words tarnish and ostracize that customer not just from your shop, but the community as a whole.
@Kudu_Voodoo As I said before, it is your choice whether or not to sell to a customer. I will not fault you for that, though I did find the responses to their questions inadequate. However, the way it was handled publicly on social media concerns me.
@NeverHereAnyway @Kudu_Voodoo The issue here is not the conversation itself with the customer. It is the publicizing of the event, dramatizing the customer's accusations, and saying that they are a liar within the same community that the customer interacts in. It's not professional.
@Kudu_Voodoo I feel that the individual depicted in these receipts said nothing offensive or untowardly, and I have not seen evidence to support the accusation of them lying. Even in their email to you, they asked for forgiveness and received none.
@Kudu_Voodoo It's upsetting that it is claimed in this tweet that a customer should not be fearful of retaliation for expressing concerns, yet it's clear from these receipts and the tweets of the employee on their personal page that a customer can be called a liar and be blocked or banned.
@Kudu_Voodoo Thanks for your response! If this was a private conversation between yourself and a customer, why was this brought up publicly on both the shop's page and a personal account associated with the shop? This is what concerned me, personally.
1. Here are screenshots of the interaction between KV and the person that was blocked/banned from the shop. It is a business owner's choice to choose who they wish to serve, but to say it was warranted is a façade. To say it is safe to come forward about concerns is a lie.
4. - is concerning to me. I did not witness any lies stated by the individual, and only a warning to not message with concerns. They provided these screenshots, while only vague posts with unbacked accusations were provided by the shop. I would like to hear this "other side".
1. Here are screenshots of the interaction between KV and the person that was blocked/banned from the shop. It is a business owner's choice to choose who they wish to serve, but to say it was warranted is a façade. To say it is safe to come forward about concerns is a lie.
3. I would appreciate a response from the shop regarding the level of discourtesy displayed and lack of compromise on behalf of this individual and concerned consumers of their products. The lack of professionalism shown in tweets on a personal account associated with this shop-