DellCares

Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers.
Order Status:

[DellCares @DellCares]

🖥️ Not sure where to set up your new #Dell PC?

👇 Our agents have some tips on where to set up your system.

Tap here for maintenance tips for your new #Dell PC: 👉 https://t.co/dvx8sbIkgF 👈
#DellTips #TechTips

[DellCares @DellCares]

@hariom4001 Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.

[DellCares @DellCares]

🖥️ Got video issues on your PC?
🗜️Run a quick stress test with #SupportAssist. It might just fix the problem.
💬 Tried it before? Did it help? Let us know 👇#DellTips

[DellCares @DellCares]

@dwight_yoder I understand you’d like to discuss this over the phone. As our support on Social Media is primarily through messaging, we would be unable to call you. However, if you're comfortable to continue here, I’d be glad to help you resolve the issue.
please Replay on direct CHat link : https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@dwight_yoder 1. Please share your Name and Phone number so we could verify the system?
2. Could you please let me know since when you are experiencing this issue?

[DellCares @DellCares]

@dwight_yoder We kindly request that you respond to us via direct message. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@lazarl77 'Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.

[DellCares @DellCares]

@Bruce_Luo 'Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@Kebablo_Escobar 'Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.

[DellCares @DellCares]

@Talu_Tek Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.

[DellCares @DellCares]

@Aderek514 Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.

[DellCares @DellCares]

@HemilPanwar04 'Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@dwight_yoder We will wait for your reply, thank you

[DellCares @DellCares]

@dwight_yoder Thank you for messaging us. To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@DraukaG Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@dwight_yoder I hope we are connected

[DellCares @DellCares]

@dwight_yoder To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@dwight_yoder Thank you for messaging us. To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience. https://t.co/oEoSPnwg0y

[DellCares @DellCares]

@dwight_yoder Yes, I can understand. Please be rest assured.

[DellCares @DellCares]

@dwight_yoder Also, I have raised a request to complete the service as soon as possible.

[DellCares @DellCares]

@dwight_yoder I can totally understand your concern and really apologize for the inconvenience this has caused you; however, I request you to please wait for 48 hours. The parts have already been shipped, and the technician will call you.

[DellCares @DellCares]

@dwight_yoder As I have checked the case the work order is currently in progress, and the parts have been shipped. Once the technician receives the parts, he will contact you for service.

[DellCares @DellCares]

@dwight_yoder Please be rest assured you will receive the call from the technician within 2-3 business days.