Delores Coats

Chillin on Hawai

[Delores Coats @DeloresCoats]

@_MrB33_ @AmericanAir I refuse to fly AA until they clean up their act. We continue to bail them out yet they never return the favor.

[Delores Coats @DeloresCoats]

@remzilla_ @AmericanAir They do this all of the time! You’re left stranded in the airport with no compensation. Fly with another airline until they get their act together.

[Delores Coats @DeloresCoats]

@MarcBowyer @AmericanAir They say they care about their customers but their actions say otherwise.

[Delores Coats @DeloresCoats]

@champgains @AmericanAir I’m sure they sold them to a higher bidder.

[Delores Coats @DeloresCoats]

@jaredcwilson @AmericanAir What has happened to American Airlines? Their customer service is terrible.

[Delores Coats @DeloresCoats]

@JonMatthewsFB @AmericanAir I agree with you completely. Their onboard staff do an amazing job but customer service does absolutely nothing to try to remedy any problem. They just pass the buck to customer relations and they do nothing.

[Delores Coats @DeloresCoats]

@SchwaegerlJulia @AmericanAir Don’t waste your time complaining to customer relations. They will do nothing.

[Delores Coats @DeloresCoats]

@custdisservices @AmericanAir They always give the same answer. Then several weeks later you will get a reply from Customer Relations that it was “weather related” and they will do nothing. Find a different airline. Their service has deteriorated.

[Delores Coats @DeloresCoats]

@MichelleAbbs @AmericanAir @Delta I agree with you completely.

[Delores Coats @DeloresCoats]

@MyeshaW46251627 @AmericanAir American Airlines has the worst customer service ever. They have done this to me twice and I will never fly with them again.

[Delores Coats @DeloresCoats]

@firebreakerchip @AmericanAir @DFWAirport This is absolutely unacceptable. How can this company stay in business?

[Delores Coats @DeloresCoats]

@merlynkavalam @AmericanAir American Airlines has very poor customer service.

[Delores Coats @DeloresCoats]

@C_R_Stewart @AmericanAir This is just like a broken record with customer complaints regarding poor service from AA. Choose a different airline, they don’t care about you.

[Delores Coats @DeloresCoats]

@JTGenter @AmericanAir The inconveniences caused by AA have become excessive lately. I choose different airlines even if the fare is higher.

[Delores Coats @DeloresCoats]

@wildwoodguy @ajd1227 @AmericanAir It definitely wasn’t weather related since they announced that our plane was in the hangar waiting to be brought to our gate but there were other planes in front of us. But 2 hours?? When the desk agent looked at the report it was blamed on air traffic control.

[Delores Coats @DeloresCoats]

What’s going on with American Airlines? Their customer service is in the toilet. When your flight from MIA to STL takes 12 hours because of ”ATC” issues according to them. Therefore they won even accommodate you when you arrive at 12:30 in the morning with no shuttle service.