@chrissybode Thank you - we appreciate the feedback! It's important that we continue to improve our customer experience and push notifications is on our roadmap. 😊
Android customers: Please download the new app https://t.co/hqNnSNkp66 to remove the "Connection is insecure" issue. iPhone users: we are waiting for Apple to approve the app.
@bwalsh Our entire team will continue to support you to help solve your issues so that you can truly experience the type of global service you expect. We fully understand your level of frustration and apologize; we are committed to customer satisfaction and making this right for you.
@cbot_c Can you email our VP of Marketing [email protected] directly. He will help you with an issue. The first transfer takes longer due to security and typically takes 5 business days, not including weekends. Thanks!
@RickieVz Our application processing is now around 8 business days. If you’re still pending, please login to Denizen to check for any requested/Additional documents. If it says pending, please email [email protected] for help. Thanks!
@TheNickTrader Hello, we are digital only and do not take cash deposits. You can however withdraw cash at any ATM with no fee and any fees charged by the ATM is refunded by us! Thanks!
@WhatTeamRamtin You mean the bank fee schedule. This is our current fee schedule for founding members that sign up before July 4th 2018. https://t.co/g1nHi2FdYT