Laze'nstein

My dreams are 'dying' to come true.

[Laze'nstein @Dentryst]

@AirIndiaX @MoCA_GoI
Extremely disappointed with the experience with Air India express on 21/11/2025.

We had a confirmed Air India Express booking (BOM → GOI), 12:00 PM flight, booked 5–6 months ago.
We reached the airport at 10:00 AM...

[Laze'nstein @Dentryst]

Need to start reading. Miss that world and me in the world.

[Laze'nstein @Dentryst]

The absence of someone hits harder the first morning after they leave.

[Laze'nstein @Dentryst]

@AirIndiaX @MoCA_GoI Still no response or action regarding this fiasco! @AirIndiaX @MoCA_GoI

[Laze'nstein @Dentryst]

@AirIndiaX @MoCA_GoI
Extremely disappointed with the experience with Air India express on 21/11/2025.

We had a confirmed Air India Express booking (BOM → GOI), 12:00 PM flight, booked 5–6 months ago.
We reached the airport at 10:00 AM...

[Laze'nstein @Dentryst]

@AirIndiaX The correct PNR for the 12pm flight is D6NPMT. Please update the information.

The previous PNR is of our return flight.

[Laze'nstein @Dentryst]

All of this while I am 6 months pregnant and waiting with the luggage while my husband tries to fight for our spot, amongst 10 other wronged passengers.

[Laze'nstein @Dentryst]

Air india express staff, Mitali was asked by the priority assistance counter to check us in due to a "glitch" in the system. She kept trying for us from 10:45 am till she closed the boarding without even informing. There was also no 'last call' announcement for this flight.

[Laze'nstein @Dentryst]

@AirIndiaX W12TTY is the PNR

[Laze'nstein @Dentryst]

We tried amicably getting a solution through email-ing them but they replied saying we were 'late' for check-in which is an outright lie and another excuse to not own up to their overbooking strategy. We have proof of reaching on time thanks to the Uber receipt to the airport..

[Laze'nstein @Dentryst]

and clarification on how confirmed passengers can be left stranded due to “glitches.”

PNR: W12TTY
Date: 21/11/2025

[Laze'nstein @Dentryst]

The second flight was booked for 5:50 pm same day and had a delay of almost 2 hours. We ended up reaching out destination 7-8hours late, physically, emotionally and mentally exhausted. We expect compensation for involuntary denied boarding, reimbursement of all costs,

[Laze'nstein @Dentryst]

I couldn't use the restroom also for 3 hours and after all the distress, they conveniently said but we'll get you on another flight. We were late for our trip and had to cancel our following car and hotel bookings.

[Laze'nstein @Dentryst]

but the check-in staff closed the counter without any final call, update, or announcement, even while telling us “we’re trying.”

Finally, we were denied boarding with nothing more than a “sorry.”

This is unacceptable — especially for a pregnant passenger..

[Laze'nstein @Dentryst]

...given a new excuse — “overbooked,” “fuel issue,” “system issue” — but no clear explanation why we couldn’t board a flight we paid for months in advance.

There were at least 15 other passengers facing the same issue. The flight manager tried to help...

[Laze'nstein @Dentryst]

Since I’m pregnant, I was asked to go through the special assistance desk. We were told there was a ���glitch” in the check-in system and that we’d be called in 15 mins. No call, no update, no announcement.

My husband kept following up from 10:45 AM onward. Each time we were...

[Laze'nstein @Dentryst]

Find someone who helps you step up every single time.

[Laze'nstein @Dentryst]

What do you do if you see your patient smoking at a cafe right across from you, when you explicitly asked him not to smoke?

[Laze'nstein @Dentryst]

That restlessness while waiting to get out of the flight.

[Laze'nstein @Dentryst]

I miss writing

[Laze'nstein @Dentryst]

Almost everything that can make me happy has sugar in it :/