Live Asda

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@Bzom1

[MrHare @BrickhedTeacher]

@asda what's the definition of express?
Apparently it's an hour and twenty minutes of waiting, 2 check ins, 20 minute phone call, 3 colleagues 'on there way to help,' only to get told that my order was given out to someone else.... not sure how as I was the only one in the pod.

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@BrickhedTeacher

[Live Asda @Dept_asda]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@BrickhedTeacher

[MrHare @BrickhedTeacher]

@asda what's the definition of express?
Apparently it's an hour and twenty minutes of waiting, 2 check ins, 20 minute phone call, 3 colleagues 'on there way to help,' only to get told that my order was given out to someone else.... not sure how as I was the only one in the pod.

[Sean @SeanSav31]

@AsdaServiceTeam Hi, I would like to make a complaint regarding the state of the condition of your pavement around one of your stores. My 3 year old daughter fell and injured herself on the attached image. It’s all falling apart and the picture doesn’t do it justice

[HollyAHarvey Author @HAHarveyAuthor]

Does the Asda website and app ever work correctly, @AsdaServiceTeam?

[Sarah B @SarahB21171243]

Yet again the dispatch for click and collect to local branch has been 'missed' and you jave no idea when it will be available, this is the last time i will bother ordering online.
@AsdaServiceTeam

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@HAHarveyAuthor

[Julie @astronomer14]

Terrible Customer Service @AsdaServiceTeam @asda Waterlooville today. C&C booked for 1500, arrived on time, no one there, rang the number and it took 20 mins for someone to arrive and my order was still in the store.

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@astronomer14

[charlotte @charlot54752183]

@asda I ordered an express delivery spending over £170 and time slot was 3.30-4.30. Receive a text saying it’s running late yet no update or ETA? Called customer service who were awful and can’t help me apparently. I need to go out and I can’t as I’m stuck waiting for this!?!

[Live Asda @Dept_asda]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@charlot54752183

[charlotte @charlot54752183]

@asda I ordered an express delivery spending over £170 and time slot was 3.30-4.30. Receive a text saying it’s running late yet no update or ETA? Called customer service who were awful and can’t help me apparently. I need to go out and I can’t as I’m stuck waiting for this!?!

[💕Alice 💕 @booobiesweets]

@asda @AsdaServiceTeam is this normal

[jason duncan @JasonJaydee76]

@AsdaServiceTeam @IanDoug62419080 Not too happy.
Phone call at 21.36 asking me to install an app LEMI
SUGGEST IF THE APP OWES £7.80
THEY PUT IT IN.
will take this up with my local branch tomorrow.
Disappointed

[Luis @lungisa17]

@AsdaServiceTeam @asda I know they are cheap but I would of wanted them to work as described. The bowl can’t be closed/sealed at all. They all seem warped. Surely you can’t sell faulty items regardless how cheap they are. Tried to use it at work and it doesn’t even seal properly

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@charlot54752183

[ourtrace89 @ourtrace89]

@RunnerStephanie @AsdaServiceTeam Same, I should’ve picked up a parcel last week still not delivered to collect. The last 2 orders have been the same. Shambles!

[Steph The Mummy @RunnerStephanie]

@AsdaServiceTeam Where can I make a complaint about the service I’ve received for a George click and collect order please?

[Live Asda @Dept_asda]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@booobiesweets

[💕Alice 💕 @booobiesweets]

@asda @AsdaServiceTeam is this normal

[Live Asda @Dept_asda]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@booobiesweets