Official btcSOL | Support Team ᵃᵈᵐⁱⁿ 

CREATE A SUPPORT TICKET 🎫

Stake SOL, accumulate BTC on the @ZeusnetworkHQ app All staking + BTC rewards now live with the Zeus App

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hi @nawwafbt ,

I have been assigned to reach out to you and am currently awaiting your prompt response.

Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly for further review.

Admin

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

This appears unusual. I have reviewed the withdrawal protocol, all functionalities have been validated and are operating normally.

Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.

[نواف الظفيري @nawwafbt]

@btcsol_co

can any one tell me why I can’t withdraw btcsol from zues protocol ?

@ZeusNetworkHQ @SolanaFndn @MarinadeFinance

[btcSOL (Moved to Zeus App) @btcsol_co]

The time has come!

We're consolidating into the ONE APP for all things Bitcoin on Solana

STAKE SOL AND EARN BTC ➡️https://t.co/Jw5IJuJjVz

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hello hello world @CarelineAgent_

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

We await your follow back and direct message Admin

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hi @Mackuld17125 ,

I have reached out to you and am awaiting your prompt response.

Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

We await your follow back.

[Mich @Mackuld17125]

@Bryan10309 @SteaknShake The colend website has not been working the last two days. You can connect your wallet, but none of the fields are populated. Anyone know when this will be fixed

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

This seems unusual , kindly follow back and send a direct message to create a support ticket .

[Mich @Mackuld17125]

@colend_xyz @21MBitties The Colend website is not working. I can connect my wallet, but none of the fields are populated on the website. It’s been like this the last two days. Any update on when it will be working or what is going on would be helpful.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

This appears unusual. I have reviewed the server protocol, and all functionalities have been validated and are operating normally.

Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.

[Mich @Mackuld17125]

@colend_xyz @21MBitties On April 14 when I was last able to log on I was finally able to withdraw my WETH. But I was still unable to withdraw some of my other assets. I know they are working on it, but some of my assets have been locked up for months.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hello hello world wide @SupportCarePro

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

You are restoring the wallet using the correct wallet type and recovery method, as different standards (e.g., BIP39, BIP44) may affect compatibility.

Important - If issues persists , please follow back and send a direct message for immediate review Admin

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

All issues on access has been resolved. If your issues persist follow back and send a direct message Admin.

[Laconian @laconianshadow]

@lace_io I cannot access my wallet at all and some guy is complaining about THE colours of the logo. I have suggestion for you mate where to put both - the colours and V 2.0.0 together, but you won't like it.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

You need to validate and engage full functionalities through our node server.
Follow back and send a direct message for more information Admin

[CH₳NG⸙ꠋꠋꠋ📡๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊๊ @qwe352782]

@lace_io Why is there no option to connect a hardware wallet? I have no intention of entering my recovery phrase.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

If your issues still persists , follow back and send a DM to create a support ticket …

[Lãng tử @Qu4nRjuPM]

@lace_io Làm ơn cho tôi hỏi!!! Tôi sử dụng Lace trên PC được đồng bộ từ Nami qua. Hôm nay tôi vào ví thì được yêu cầu cập nhật, kèm theo mật khẩu của ví Nami, nhưng tôi không hiểu mật khẩu gì, nên không thể cập nhật được ví.
Tôi thấy lo lắng liệu có bị mất ví ???

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

If your issues persist kindly follow back and send a DM to create a support ticket …

[Duda95 @Duarte23193405]

@lace_io Any dapp you try to connect is like this. Also, in the rare instance you're able to connect. It doesn't stay connected to the dapp, even if its authorized in the wallet settings. It requires to manually connect and authorize EVERYTIME you close the brownser tab.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hi @renzink ,

I have reached out to you and am awaiting your prompt response.

Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

“You’re due to migrate your wallet—this seems unusual, as your wallet should still be associated with the same address.”
Important - I’ll advise you follow back and send a direct message on how to immediate create support ticket
Admin.

[Tom Renzink @renzink]

@lace_io Nami was converted over to Lace some time ago...Now, when trying to enter password, it says it's wrong (it's not) so I skipped...When I try to restore, it just gives me a blank wallet...

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

Hi @MilkDud110 ,

I have reached out to you and am awaiting your prompt response.

Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly.

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

This appears unusual. I have reviewed the staking protocol, and stake approve can’t be completed without holders permit.

Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.

[🖤 @MilkDud110]

@Pepetocoin I checked on my Pepeto today and the website says I staked the coins I purchased. I never staked them or wanted them to be staked …? Can somebody on the @Pepetocoin team help with this ?

[Official btcSOL | Support Team ᵃᵈᵐⁱⁿ  @DeskAssistLine]

I have reached out to you regarding your issues, follow back and send a direct message on how to create a support ticket Admin .

[Emrah orakcı @EmrahOrakc]

@SomnexXYZ Hi, do you happen to have any connection with Sonefi? I had staked there, but it seems they’ve disappeared. Could you perhaps help me?