@Delta DL1468 6/15 MIA→DTW: Twelve (12) hrs in airport. Deplaned, replacement crew never came. Gate agents MIA for hours. Luggage held on plane. TSA not notified of rebooking. A big mess. DOT worthy. My husband's surprise birthday trip. We deserved better. #Delta@AssistDelta
@Delta DL1468 6/15 MIA→DTW: Twelve (12) hrs in airport. Deplaned, replacement crew never came. Gate agents MIA for hours. Luggage held on plane. TSA not notified of rebooking. A big mess. DOT worthy. My husband's surprise birthday trip. We deserved better. #Delta@AssistDelta
@Delta DL1468 6/15 MIA→DTW: 12 hrs in airport. Deplaned, replacement crew never came. Gate agents MIA for hours. Luggage held on plane. TSA not notified of rebooking. Filing DOT. My husband's surprise birthday trip. We deserved better. #Delta