Devina Thakkar

[Devina Thakkar @DevinaThakkar]

@British_Airways help following a booking I made online on 4th June. The price has of a group booking has come down by £1300 and there’s no reasoning or help to recover the difference.

[Devina Thakkar @DevinaThakkar]

@ASOS_news hey! How do I process a return that isn’t showing as delivered yet but has been with me nearly a week please?

[Devina Thakkar @DevinaThakkar]

@DavidLloydUK It’s actually not good enough, when your selected gym can’t offer the service you need because of the central team. All I want to do is pay!

[Devina Thakkar @DevinaThakkar]

@DavidLloydUK how awful are your SLAs, your central admin team and your membership services. For every email I send, to clarify my renewal prices I have to wait 5 working days for a response. This could take weeks when I all I want to is pay!!!!! #poorservice #rude

[Devina Thakkar @DevinaThakkar]

@marksandspencer so I’m 2 weeks out of a return period, due to my mum being in hospital. And out of a £250 order, 2 items worth £30 needed returning. Even happy with an exchange. The items are still full price in store. #sad #poorservice

[Devina Thakkar @DevinaThakkar]

@CurveLeicester if anyone can’t make the Annie show this afternoon, we’d be happy to buy 2 tickets. #curveleicester

[Devina Thakkar @DevinaThakkar]

@ltmuseum One more question. It only gives a 10am booking option. Does that mean we can come anytime after 10?

[Devina Thakkar @DevinaThakkar]

@ltmuseum hi, do you need to book tickets to attend. The website has annual passes?

[Devina Thakkar @DevinaThakkar]

#spurs #arsenal

[Devesh Thakkar @DeveshThakkar]

Please could all great @SpursOfficial fans as well as @Arsenal fans please take part in the minute applause on the 23rd minute to celebrate our beloved brother @kishvith who sadly passed away. He was a die hard Arsenal fan and I know he will be watching from above. @thespursweb

[Devesh Thakkar @DeveshThakkar]

Please could all great @SpursOfficial fans as well as @Arsenal fans please take part in the minute applause on the 23rd minute to celebrate our beloved brother @kishvith who sadly passed away. He was a die hard Arsenal fan and I know he will be watching from above. @thespursweb

[Devina Thakkar @DevinaThakkar]

#Spurs #arsenal

[Devina Thakkar @DevinaThakkar]

@nextofficial - I’ve had an email notification that I’ve collected parcel from one of your stores which I haven’t.

[Devina Thakkar @DevinaThakkar]

@aadhand I used to for my nani and masi when I was 7 or 8. We used to love it!

[Devina Thakkar @DevinaThakkar]

@nextofficial how do I speak to someone who can register a complaint?

[Devina Thakkar @DevinaThakkar]

@nextofficial Not received the label!

[Devina Thakkar @DevinaThakkar]

@nextofficial this might be a long shot at this time but how do I get a returns label - I’ve lost mine and the collection is tomorrow please.

[Devina Thakkar @DevinaThakkar]

@nextofficial @nextofficial called the call centre and they said they’d send me a returns label. The link above is asking for me to choose a date to arrange collection. And the item being replaced is being delivered today. The service is shocking at the moment.

[Devina Thakkar @DevinaThakkar]

@BootsUK Q. Do you have any appts for any eye test? A. No. Q. Do you have a cancellation list? A. No, you can keep calling as we just give appts when people call. Word for word. A really great experience and a even better use of staff time answering calls🤔

[Devina Thakkar @DevinaThakkar]

@HalifaxBank You can’t keep blaming the pandemic for not managing your call volumes! 40 minutes on hold is not okay…

[Devina Thakkar @DevinaThakkar]

@HalifaxBank why on earth is there a 40 minute wait to get through to your credit card team