Mr S

[Mr S @DevisserSkiv]

@KLM

Suitcases lost on flight 23 APRIL 2022 and Claim / Reimbursement still pendin
In need of some real answers….

Keep your apologies and requests for patience.

[Mr S @DevisserSkiv]

@KLM Exactly as predicted.

[Mr S @DevisserSkiv]

@KLM lost our suitcases on April 23rd. As of today, no suitcases recovered and my claim still pending unresolved.

@KLM Customer service is non-existent and only knows how to say, “apologies for the inconvenience” and “I ask for your continued patience”.

Its been 9 MONTHS!!!

[Mr S @DevisserSkiv]

@KLM Maybe you can locate my suitcases that you lost 8 months ago. Or possible process my claim already!

Easy-Peasy No?

[Mr S @DevisserSkiv]

@KLM @KLM This is exactly what I mean. When are you going to actually reach out and help your customers...........

[Mr S @DevisserSkiv]

@KLM Using COVID as a scapegoat is getting kind of old you know.

[Mr S @DevisserSkiv]

@KLM And what should I do with this!? 8 months and you expect me to have PATIENCE!

[René @AuthenticRene]

@DevisserSkiv @KLM Ik wens jou hier veel succes bij. @klm maakt er een grote kolerezooi van, geven onvolledige of verkeerde informatie en zijn volstrekt onbereikbaar. Customer care dossier aanmaken is ook volstrekt kansloos

[Paul @eerstnadenkenvo]

@KLM Looking forward to get my money back after you canceled my reservation. Only waiting for 8 months so far.......

[Mr S @DevisserSkiv]

@KLM @NevilleBartos3 @KLM Lost my bags from DXB TO AMS on 23th of MARCH. Opened a claim, followed up a dozen times and as of yet no resolution!

You guys keep asking for patience and understanding, but its been 8 months now! This is absolutely ridiculous

[Mr S @DevisserSkiv]

@KLM Looking forward to my lost suitcases, from my flight to AMS on 23rd of APRIL.

[Mr S @DevisserSkiv]

@KLM @AuthenticRene JA en wanneer zal dat dan wel niet wezen! Zelf inmiddels 8 maanden met @KLM bezig om mijn verloren baggage vergoed te krijgen.

Zelf talloze malen contact opgenomen met @KLM om vervolgens een standaard bericht te ontvangen met excuses en heb geduld.

[Mr S @DevisserSkiv]

@MadhavaRaveend1 @KLM @KLMIndia @ KLM

8 months since missing suitcases and claim still not resolved. Yet you tell me to have more patience!

[Mr S @DevisserSkiv]

@KLM @harshk88 8 months waiting here. GET A GRIP!!

[Mr S @DevisserSkiv]

@KLM @ironlemonPL @Schiphol @ATLairport You have notified your colleagues in MAY, JUNE, AUG, SEPT, OCT as well. Seriously starting to wonder if they exist, or this is just a ploy to shut me up.

[Mr S @DevisserSkiv]

@xinit0 @KLM @ironlemonPL @Schiphol @ATLairport Bags reported well within the 21 days' timeframe and waiting for compensation since forever.

@KLM forgets that us paying customers is what is keeping the lights burning and the employees paid, yet they treat us like SHIT.

[Mr S @DevisserSkiv]

@KLM @SuStreefland Let me save you the time on waiting on a response from @KLM. This should more or less summarize it!

8 months still missing my suitcases!

[Mr S @DevisserSkiv]

@hjnkoll @KLM Better you go with a different airline. Can't believe that my suitcases are still missing after 9 months!

[Mr S @DevisserSkiv]

@KLM @Renuka97736725 MAN MAN MAN, give this man his bags. You guys are the worst!