@phantom@phantom@KennyLoaded This is exactly why I’m cautiou, someone DMed offering “help” after I posted about my locked wallet. Meanwhile, ticket #219177 has been open since June 25 with no resolution , phone stolen, new phone with correct Apple ID, still locked out. I need help pls.
@goknurdyor@phantom the old phone was stolen. The thief tried guessing my PIN multiple times on @phantom app and exceeded the attempt limit. When I got a new phone and signed in with the same Apple ID, it failed with “No wallets found in KMS org after migration”
@goknurdyor@phantom I didn’t back up a seed phrase because I trusted their seedless/Apple sign-in system to manage everything securely. They even claim they’ve moved away from PINs now , is still asking for pin and if I entered my pin, it will just say No wallets found in KMS org after migration.
@goknurdyor@phantom I don’t know what else to do. My savings are in this wallet. @phantom support keeps saying the PIN was exceeded and they can’t help , it feels like they just don’t want to help.
@phantom@phantom Disappointed with your support.
What's the point of seedless social login if a stolen phone can permanently lock out the real owner? New phone, same Apple ID, still can't access my wallet. I have an open support ticket with no real resolution. This needs urgent attention
@phantom@phantom Disappointed with your support.
What's the point of seedless social login if a stolen phone can permanently lock out the real owner? New phone, same Apple ID, still can't access my wallet. I have an open support ticket with no real resolution. This needs urgent attention
Disappointed with your support.
What's the point of seedless social login if a stolen phone can permanently lock out the real owner? New phone, same Apple ID, still can't access my wallet. I have an open support ticket with no real resolution. This needs urgent attention
@phantom Disappointed with your support.
What's the point of seedless social login if a stolen phone can permanently lock out the real owner? New phone, same Apple ID, still can't access my wallet. I have an open support ticket with no real resolution. This needs urgent attention
@phantom Disappointed with your support. What’s the point of seedless social login if a stolen phone can permanently lock out the real owner? New phone, same Apple ID, still can’t access my wallet. I have an open support ticket with no real resolution. This needs urgent attention
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