Hi Juan,
Cases like this are mostly related to the 2.0 NNS migration.
You need to complete the required migration in order to access your Oisy portfolio.
Please follow up and send a direct message to create a support ticket for full guidance.
Admin
Chevy ∞
@dfinity I'm STILL having trouble logging into Id (Oisy) using my passkey in Firefox/Librewolf (gecko browser) due to "closed connection" error. Is there a known problem?
Anybody read people's comments???
How email recovery is verified on the network:
A new SMTP gateway forwards an email to a canister, which checks the DKIM signature that email servers already attach. To get the public key it uses a root of trust: DNSSEC where supported, or DNS over HTTP via an HTTPS outcall.
The gateway is not trusted. The canister does the verification.
Set it up at https://t.co/IwZzxBH0OF
Hello Azdalan,
We’re sorry for any inconvenience this may have caused. To receive immediate assistance, please follow us back and send us a direct message so that we can create a support ticket for you.
Admin,
Chevy ∞
Hi @A_me_li_a0308
I have been assigned to reach out to you and am currently awaiting your prompt response.
Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly for further review.
Admin
Chevy
We’ll provide you with the step by step guidance on how on how to complete your withdrawal.
Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.
@elixir
Hi, I want to reach the team directly.
Discord is completely locked and I can’t use tickets or chat anymore. I had ELX staked and I need to know the proper way to withdraw or claim it after the shutdown.
Is there an official claim process or instructions for stakers? Please let me know.
Thank you.
Our top pool on @CurveFinance is frxUSD/deUSD with @elixir.
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Hi @degenyani ,
I have been assigned to reach out to you and am currently awaiting your prompt response.
Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly for further review.
Admin
This appears unusual. I have reviewed the REPAY protocol, and all functionalities have been validated and are operating normally.
Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.
@suilendprotocol Do I need to open a ticket? My Slush wallet is working just fine with swap and everything else. I can borrow just fine. Just repay isn’t working. This is the same for you @bluefinapp too. Both Protocols share the same issues. Can @SuiNetwork help b/c this is almost weekly issue.
Hi @bulgarini ,
I have reached out to you and am awaiting your prompt response.
Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly.
This appears unusual. I have reviewed the staking protocol, and all functionalities have been validated and are operating normally.
Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.
@swarms_corp Any support here??? I staked a huge amount of SWARMS a few hours ago, I cannot see my tokens or any proof of tx on the platform. I asked help here, on TG, Discord (I've been banned BTW!?), email... Is this the service you're suppose to provide???
Hi @Junior92Frosty ,
I have reached out to you and am awaiting your prompt response.
Important: Please ensure you follow back before sending a direct message so that your complaint can be prioritized and addressed promptly.
This appears unusual. I have reviewed the Staking protocol, and all functionalities have been validated and are operating normally.
Important: Please follow back and send a direct message so this matter can be reviewed and addressed promptly, as it is considered a serious issue.
@0xReactive Staking rewards are missing along with my whole position. I staked for 2 months and should be able to withdraw now that we are past reward block. Can anyone help?