DialogTech Status

The leading AI-driven conversational intelligence solution. We connect the conversation to the customer journey. #AI #callanalytics #conversationintelligence

[DialogTech Status @DialogStatus]

Resolved: This incident has been resolved. https://t.co/tlBGQEW1sB

[DialogTech Status @DialogStatus]

Investigating: We are investigating an issue with the homepage dashboard not accurately displaying call information. All other reporting in the DialogTech UI is operating as expected. https://t.co/MQrvM0i3Uv

[DialogTech Status @DialogStatus]

Monitoring: A fix has been implemented and dashboards are now displaying data. https://t.co/8Rx8sIwSgz

[DialogTech Status @DialogStatus]

Resolved: This incident has been resolved. https://t.co/PiRYNsI82Z

[DialogTech Status @DialogStatus]

Investigating: We are currently investigating issues with the Google Ads integration for DialogTech Customers. Call Extensions, SourceTrak Google Ads attribution, and offline conversions are impacted. Updates will be provided as they … https://t.co/ZP83y6d4UG

[DialogTech Status @DialogStatus]

Monitoring: At this time a fix has been implemented and the issue has been mitigated. We will continue to monitor the results. https://t.co/NS2zkhAuJs

[DialogTech Status @DialogStatus]

Completed: The scheduled maintenance has been completed. https://t.co/uXepLuci4o

[DialogTech Status @DialogStatus]

Scheduled (Jan 18, 2023, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 1 AM CT on Wednesday, January 18th. There is no expected impact to any service compone… https://t.co/kb7dro18Cv

[DialogTech Status @DialogStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/33MGmWvr3e

[DialogTech Status @DialogStatus]

Scheduled (Jan 11, 2023, 23:00 CST): We will be undergoing scheduled maintenance during this time. https://t.co/XUtn9gbQVH

[DialogTech Status @DialogStatus]

Scheduled (Jan 11, 2023, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 1 AM CT on Wednesday, January 11th. There is no expected impact to any service compone… https://t.co/j0VebxizGw

[DialogTech Status @DialogStatus]

Completed: The scheduled maintenance has been completed. https://t.co/dmkQzFpnLV

[DialogTech Status @DialogStatus]

Scheduled (Dec 15, 2022, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 2 AM CT on Thursday, December 15th. There is no expected impact to any service compone… https://t.co/QWRfI5xpHX

[DialogTech Status @DialogStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/ZLTBibyR5n

[DialogTech Status @DialogStatus]

We published a postmortem on our September 1st incident: https://t.co/E406hfaii3

[DialogTech Status @DialogStatus]

Investigating: We are investigating a system outage involving the User Portal being unavailable, and other application issues including call processing. https://t.co/tUyarrGEfH

[DialogTech Status @DialogStatus]

Resolved: This incident is now resolved. A Root Cause Analysis (RCA) will be added to the post-mortem section later this week. We know that calls are mission-critical to your business, and appreciate your partnership as we worked to r… https://t.co/vauPOQc8qM