@HisenseSA you might want to reconsider doing business with @Makro_SA . Their non-existent customer service will damage your brand. I still don’t have a refund or a replacement working fridge for over a month now. Ref 2898405 and your ref 212822538. All I get is copy and paste.
@DianaHeuser Hi Diana Heuser. Please note that the credit request has been escalated to the suppliers for feedback. Once we have received this feedback, we will be in contact with you to advise of a way forward.
We apologise for the delay or any inconvenience caused.
@Makro_SA We are no longer talking days or weeks but moving into months now. Do I call my cc company and dispute this as a fraudulent transaction? @carteblanchetv
@Makro_SA Your service is disgusting. You can refund my purchase and collect your non working fridge. I want a refund and I will never buy from Makro again. Ref 2870292
@Makro_SA Your service is disgusting. You can refund my purchase and collect your non working fridge. I want a refund and I will never buy from Makro again. Ref 2870292
@Makro_SA You keep saying that and nothing happens. It has now been over a month since I bought the fridge. Refund me. And collect the fridge because I am going to buy from someone else.
@Makro_SA it has been a month since I bought my fridge which does not work. Customer service is giving me the run around and they lie.I want a new working fridge now. Shocking service. Ref 2870292