Download Kenya's Digital Economy: A People's Perspective on https://t.co/2H1ZvxuX2f.
This report can help government, private sector, & civil society develop effective targeted solutions to further strengthen ongoing efforts to enhance penetration & usage rates in the country.
84% of Kenyans say that digital devices and services have improved the daily lives. Financial services still lead the pack but we are working on increasing #digitalhealth use. #HealthcareRevolution@mdaktari_
Digital agricultural programs are having an impact on female farmers & demonstrating new models of how to serve and reach women. For example, DigiFarm—a @SafaricomPLC-led platform offers farmers digitally-enabled extension services, input purchases, and market linkages.
Kenya is among the largest markets for mobile money in SSA. This combined with a moderately high digital literacy rate (38%), provides many innovators with a suitable environment to test new digital products and services.
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Beyond mobile money, the use of digital services for business and livelihoods has considerable room for growth. There is room for many more Kenyans to utilise digital services for commerce and trade.
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This study established that some advanced digital services are reaching some portions of “typically left-behind” segments and helping to improve lives.
Get an in-depth breakdown of these services by downloading the complete report on: https://t.co/2H1ZvxdlDF
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For instance, the study found that 49% of Kenyans are aware of e-governance services or platforms; of this group, 55% use those services; of these users, 81% have used Huduma Centres for help with digital processes.
Explore these and more insights on https://t.co/2H1ZvxuX2f.
Kenyans are satisfied with their experiences using digital services. 84% of the respondents said digital services were making their lives better and 30% reported a rise in their income from using digital services.
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A critical next step will be to continue investments in enabling resources to deepen Kenyans’ engagement with advanced digital services. Our study offers a people’s perspective on how this can be done.
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The proliferation of digitally enabled services means more efforts are needed to enhance digital safety. Regulatory changes are already underway in Kenya, through adoption & implementation of the Data
Protection Act.
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Get more valuable insights on how Kenyans view digital services by getting the complete report on: https://t.co/2H1ZvxuX2f
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This study confirms that Kenyans are benefiting from efforts to make digital services more accessible. For instance, during the Covid-19 pandemic, 44% of mobile money users increased their usage; the majority of those who did cited the fee waiver as a motivating factor.
A new #DigitalReportKE by @DalbergTweet in collaboration with @OmidyarNetwork provides insight & a people-centred perspective on how to turbocharge #Kenya’s digital economy. Find out more & download the report here: https://t.co/K5x3DbdxvG
@DigitalEconKE
35% of women are advanced digital services users, compared to 54% of men.
To get more insights on the use and access to digital services, and how it compares between genders, visit https://t.co/2H1ZvxuX2f and get the full report.
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Access these and more insights on https://t.co/2H1ZvxuX2f to know how you can play a part in the digital ecosystem.
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🧵E-commerce is quickly becoming a way of life, especially during the COVID-19 pandemic. A critical next step will be to continue investments in enabling resources to deepen Kenyans’ engagement with e-commerce and the use of advanced digital services for livelihood.
This survey data updates what is already well established: Kenya is a continental leader in access to digital infrastructure. It, however, also sheds new light on people’s experience of digital services.
Download the full report via: https://t.co/2H1ZvxuX2f.
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Get to know how and where, and where the gaps exist, by securing a copy of the full report on: https://t.co/2H1ZvxuX2f
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The Covid-19 crisis provided a unique backdrop for this study, it prompted many Kenyans to accelerate their adoption of digital services (although not uniformly), while the government & private sector used the period to accelerate important digitization policies and investments.