@flipkartsupport The same product has now been reordered at a higher price.
As per the communication shared by Flipkart, kindly confirm the process and timeline for crediting:
• 150 SuperCoins for the cancelled order re-purchase
• SuperCoins matching the price difference amount.
@Flipkart@flipkartsupport
Need urgent assistance regarding a delayed order.
Order: Nike Air Max Alpha Trainer 5 (Sold by Nike India)
Timeline:
• Original delivery date: 3 June
• Revised to: 5 June
• Revised again to: 7 June
• Today: 9 June, still not delivered
@flipkartsupport Thank you for your assistance.
As advised, I have now reordered the same product (Nike Air Max Alpha Trainer 5, Size 10) within the eligible period mentioned in the WhatsApp communication.
The original order was placed at ₹2,790 and was cancelled due to prolonged delivery delays
@flipkartsupport What is the exact process, timeline, and eligibility criteria for receiving the promised SuperCoins and any price-difference compensation?
Kindly provide a clear resolution path so that I understand how to proceed further.
@flipkartsupport In case Size 10 becomes available again at a higher price in the future, what assurance can Flipkart provide that I will not be financially disadvantaged due to the cancellation caused by logistics issues on Flipkart's side?
@flipkartsupport@Flipkart Also the size I originally ordered (Size 10) is currently unavailable. Therefore, the suggested option to reorder within 10 days is not presently feasible.
Kindly clarify how Flipkart intends to provide a fair resolution and protect the original purchase value.
@flipkartsupport@Flipkart Thank you for the update.
However, the order was cancelled due to logistics issues on Flipkart's side after multiple delivery delays and follow-ups.
My original purchase price was ₹2,790. The product is now listed at a higher price.
@flipkartsupport@Flipkart Thank you for your response. I have shared the requested order details via DM. Kindly look into the matter and help with an update at the earliest.
Requesting:
1. Actual shipment status.
2. Confirmation whether the parcel is physically traceable at the hub.
3. A committed resolution timeline.
Kindly help resolve this at the earliest.
Every interaction has resulted in the same 24–48 hour assurance, but no concrete update, callback, or delivery attempt has been made.
Active Ticket: IN26060716550322486780