@ScottStrong14@MarleySpoon Hi Scott, thank you so much for your feedback. We are sorry to hear that the portion sizes were disappointing for you. Your feedback is greatly appreciated as it allows us to know what our customers are thinking and helps us to improve our service. While our Culinary team make...
@ScottStrong14@MarleySpoon Hey Scott, we are sorry to learn that you had issues with your delivery. If you have noted in the instructions that the box is to be left on the porch, or by your door, if there was access, that's where it should have been placed and not elsewhere. If you haven't done so alrea...
@Mr_B_Smith_ Hi , thank you for sharing your experience. We’re really sorry to hear this; it’s not what we want for our customers. Dinnerly is a self-managed subscription, and reactivations typically require customer action. That said, we’d like to review your account to understand exactly...
@kevinjmorton Hi , thanks for your feedback. We're sorry to hear that you have received unwanted ingredients and that our service has not met your expectations. Please send us a DM with the email under your account so we can further assist you. All the best!
@PrincessPTSD123 Hi , we’re so glad to hear your family enjoyed the meal! Thanks for giving Dinnerly a try; we hope the next ones are just as tasty (and maybe a bit quicker)!
@appoloniustyana Hi , thanks for your feedback! We do have steak dishes, which you can check by viewing our menu at https://t.co/cTE0nhfITI. Our menu will vary each week, so the amount of steak dishes might change. Feel free to DM us if you need help with anything. Cheers!
Hello, CANCER season! ♋️ The emotional, sensitive, and caring nature of Cancers really brings out our comforting side. Here's a roundup of our fav summer classics to indulge in this season!
@FluffBugg Hi , thanks for your response. We're sorry to hear that you're experiencing issues sending us a DM. If possible, kindly send us an email to [email protected], so we can further assist you. All the best!
@SamsaraBLVG Hi there, thanks for your feedback. It sounds that you might have updated your delivery day since creating the account, alongside the fast-delivery of your first order. For clarity, asides from the 1st order, the cut-off to produce a box is either 6 or 7 days before the delive...
@BillionthOne@FedEx@FedExHelp Hi ! Thanks for reaching out. We're sorry to hear you had a poor experience with your deliveries. If additional assistance is needed, feel free to DM us with the email address associated with your membership. All the best!
@ThePreferredOne Hi . You can contact us at 888-267-2850 Monday through Saturday. Also, feel free to email us at [email protected] (mailto:[email protected]) and we will get back to you at our earliest. All the best.
@ThePreferredOne Hi . We're so sorry to hear that you were missing ingredients. Please DM us your issue and provide us as well with the email address associated with your account so we can further assist you. All the best!
@strrrfckr Hi , we’re sorry to hear about your experience — that’s not the service we aim for. 😔 Please DM us your order details or email [email protected] so we can make it right. Thanks for your patience! Best!
@sharilyn325 Hi there, thanks for your message. Our apologies for the late reply. We are sorry to hear that you're disappointed with our service. We kindly ask that you send us a direct message with the email associated with your account so that we can further assist you. We look forward t...
@matthewgmccabe Hi! Sorry to learn about the delivery in your delivery, Can you please DM us with your account email so we can look into it for you? Thanks!
@counter_stupid Hi , thank you for your comment. We are sorry to know you have been experiencing some issues with your most recent deliveries and understand how inconvenient the situation is. To be able to further assist and follow up on the matter we would kindly ask you to reach out to our ...
@alltravel_sd Hi , thanks for reaching out! We're sorry to learn you experienced an issue with your delivery. If you still need help, feel free to contact our customer care team at [email protected], or on our live channels via chat or at 888-267-2850. All the best!
@BVRlive Hi there, thanks for your message. Our apologies for the late reply. We are sorry to hear that you're disappointed with our service. We kindly ask that you send us a private message with the email associated with your account so that we can further assist you. We look forward ...
@MoqaLoka Hi , thanks for your feedback. We are sorry to hear that you've experienced issues with your Dinnerly box! Please send us a DM with the email under your account so we can further assist you. Looking forward to hearing from you!
@70Frenchy Hi , Dinnerly is a sister company of Marley Spoon. Apologies for the mix-up. If you'd like to chat about anything related to your Dinnerly subscription, kindly contact our Customer Care team at [email protected]. Looking forward to hearing from you. All the best!