@CityPowerJhb hi. does your dashboard show areas of jhb south offline at all? whats happening @CityPowerJhb the whole area is off - do you know about it?
and we regret not having a choice for a better and more dependable supplier, or get any monetary compensation for this downtime. do go define a fair SLA sometime please #unconscionableContract
#CityPowerUpdates#ReuvenSDC
We are aware of an unplanned power interruption at *Wemmer Substation*. Areas affected include Risana, South Hills and other possible surroundings.
Operators have been notified and will be dispatched to investigate.
Further information on the outage will be communicated as soon as available.
We regret any inconvenience caused. ^IM
"To smuggle weapons and troops into Gaza"...
Billions spent, instead of just not using that veto..3 times...
Literally trying to put plasters on the amputations you caused and expect applause..
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US President Joe Biden will announce plans during his State of the Union address for the countryโs military to establish a temporary port on the Gaza Mediterranean coast to facilitate an increase of humanitarian aid into the territory. https://t.co/IEh0wxJwa2
@CityPowerJhb Amazing that you assume we are patient and understanding and accepting of your incompetence, we do not appreciate your lackluster approach or performance to what you claim is "maintenance", nor does your apology carry any weight or alleviate our burdens owing to you.
@CityPowerJhb Consider just throwing all your resources at maintaining an annual 99.9% uptime or even a 99% uptime and you would not need to even communicate outages. Electricity is not new and not bleeding edge rocket science technology, why do you struggle when your customers do pay?
@CityPowerJhb You have one job, and the people have no choice except to use your company for electricity service owing to your monopoly on the area. Get a competitor please, get the risk of losing customers like the rest of the commercial sector when you dont perform. #unconscionableConract
@CityPowerJhb You either make the effort to update councillors who relay the information in a transparent and timely manner, or you will be answering directly to everyone who needs the information, and majority of them are very unimpressed with your lack of service.
@CityPowerJhb This platform and whatsapp would suffice if it were used correctly, and if you as a company could be honest and transparent, and accountable.
@CityPowerJhb Apologies doesn't keep food frozen or recharges batteries for say oxygen machines.
Stop apologising and fulfill your contractual obligations that are paid for.
If we dont pay, you switch us off, if you don't perform, you toothlessly "apologise".
You
Had
One
Job
@CityPowerJhb How many comments on your social medias by the affected people is it going to take for a response, or should the channels and accounts be reported negatively and get shut down?