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@craig_moralee Hi Craig. We sincerely apologise for the unpleasant experience. We can assure you that your details have been removed from our marketing list, and a confirmation email has been sent to you. Team DirectAxis https://t.co/n8MIKTbyPa
@craig_moralee I’m really sorry you’re going through this. Having to repeat yourself and still not being heard must feel incredibly frustrating and exhausting. We will look into this and revert back to you as soon as possible. Team DirectAxis
@craig_moralee (1/2) Hi Craig. We understand your frustration and will make sure that you will no longer receive calls or promotions from us. Please DM us your ID number and contact number, and we’ll unsubscribe you. https://t.co/n8MIKTbyPa
@claudiacoelho10 Hi Claudia, thank you for reaching out. We understand your concern. In early November, we sent communication to all clients advising that December debit orders would be processed earlier than the usual date to accommodate the holiday period. Team DirectAxis
@craig_moralee 1/2) Hi Craig. We apologise for the frustration. You should have received a notification stating your debit order would run early in December, and the notification also offered the option to opt-out of this arrangement.
@King_Dumiii Hi Dumi, thank you for reaching out. We're sorry to hear that this has been your experience. Please DM your ID number, contact details &email address and we'll have this looked into for you. Team DirectAxis https://t.co/n8MIKTbyPa
@craig_moralee Hi Craig, thanks for reaching out to us. Please accept our apologies for the inconvenience caused. Please DM us your ID and cell phone numbers so that we can ask our Marketing Team to unsubscribe you. Team DirectAxis
@heartytears Hi there! We are terribly sorry for the frustration caused. What seems to be the problem? Please DM us your detailed query as well as your ID number and contact details so that we may assist. Team DirectAxis https://t.co/n8MIKTbyPa
@vusigule We’d love to assist in having your details removed. Kindly DM us your name, surname, and an example of the marketing material you’ve received. Team DirectAxis https://t.co/n8MIKTbyPa