Direct Line

Solving problems is what we do.

Official account for Direct Line Insurance.

[Direct Line @DirectLine]

@70sGhostChild Please use the following link to DM us, and we'll be happy to help you with anything we can. Thanks https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@bloodyskies No problem Alan, one of the team will look into that for you, then get in touch to discuss this. We hope you manage to get it all sorted.

[Direct Line @DirectLine]

@BeveridgeT19950 Hi Tommy. We can help with most things over here. Please can you DM us on the link below? https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@EmmaSeager16 Please check your inbox.

[Direct Line @DirectLine]

@EmmaSeager16 Thank you. We've replied to your private message.

[Direct Line @DirectLine]

@EmmaSeager16 Please message us on the link below. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@Lara1273 Hello Lara, the team are here to help. Please drop us a message on the link below, so one of the team can lend a hand. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@SiobhanAldris Hello Siobhán, we can take a look at what's causing this for you. Please drop us a message on the link below, so we can help. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@BHsudp Good morning. We're really concerned to hear this, especially regarding the impact on your credit score. Please send us a private message using the link below, and we'll be happy to look into this for you. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@CarolineBurtt Hi Caroline. I'm sorry you're having trouble amending your policy online. We're not aware of any issues at the moment. If you send us a private message using the link below, we'll be happy to help. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@Mandyp34173855 Hi. It's never our intention to send you a price that you're unhappy with. Any differences in the cover, start date or details entered can impact the premium. We'd be happy to take a look at your renewal. Please send us a message using the link below. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@tweets_on_x We're sorry to see this and we'd like to help. Can you send us a message on the link below? https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@jdt582 Our claims team are available to call on weekends. They're available to help between 9am and 5pm on Saturdays, and between 10am and 5pm on Sundays. We hope this helps.

[Direct Line @DirectLine]

It's nearly the weekend 🎉, but we're not done yet!!

The Social Care Team are here until 7pm this evening and Saturday 9am to 5pm. Just DM us if you need us 😊

[Direct Line @DirectLine]

@jdt582 We're sorry to hear about the delays in contacting you about your claim, Jonathan. Please give the team a call on 0345 246 0609 if you need any updates or help with the claim.

[Direct Line @DirectLine]

@marisaheath06 Hi Marisa. We're sorry to hear you've had difficulties while trying to contact us. We can help with most queries on here, so please send us a message using the link below. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@jl8081338793866 We're sorry to hear that you've had trouble accessing your account. If you still need any help, please send us a private message using the link below, and we'll be happy to assist. https://t.co/zHPs2Vy1PN

[Direct Line @DirectLine]

@MrNickHolland @greatnorthrun_ There will be a case handler assigned to your complaint, and they'll be in touch with you directly. We're sorry to hear you had trouble getting hold of someone over the weekend. Our claims team are available on 0345 246 0609, Saturday 9am to 5pm and Sunday 10am to 5pm.