Remembering Disney World and Disneyland on 9/11
We were told not to tell the guests what had happened unless they asked us. I remember one guest asking me and — after I told them — they just stood there blank faced and didn’t move for a bit.
By the way, the announcement that was made (over the public address system in the theme parks that morning did NOT mention anything about what had happened or why the parks were closing. It simply stated that “ … Due to circumstances beyond our control, the Magic Kingdom is now closed. Please follow the direction of the nearest Cast Member.”
Not everyone in the parks immediately knew the reason for the closure, as you can see from the cast member's retelling. Before social media was so prevalent, news didn't often travel as quickly as it does now. I am sure many of us have vivid memories of where we were the day of 9/11 when we first heard the news.
The same cast member further described how the cast members used a “human wall procedure” to gently usher the guests out of the parks:
Once the guests were forced to the streets of the park because all the rides were closed, all the cast members were instructed to hold hands and basically form a human wall and gently (without touching anyone) walk towards the hub of the park and eventually towards Main Street. That way we could basically force the guests out of the park. Disney Security obviously followed each human wall and made sure no one got past it.
This procedure was followed at all four WDW parks and guests received complimentary tickets on their way out past the turnstiles.
Some guests described the shuttle buses back to their hotels as being ‘so quiet you could hear a pin drop.' Other guests described the sound of panicked chaos in the hotel lobbies as families desperately tried to reach their loved ones. The usual air of Disney magic had been popped in the wake of such a shocking tragedy on American soil.
See more stories from that day - https://t.co/Qk9dhXKdNl