@The_Oodie Yeah, and then we’re left waiting weeks for our order to be delivered. Mine is now saying despatched but can’t track as that isn’t working. Terrible customer service and no wonder Oodie has been heavily criticised on @BBCWatchdog. Still hoping my Christmas Oodie will be in time
Just had terrible customer service from @Itcosmetics. After offering a deal@with a free makeup brush worth £36 when placing an order of a certain value they didn’t send the brush or any explanation. They are now offering a small discount as a “sorry” but no brush! Feel ripped off
Just tried contacting @SmartSolar on behalf of my elderly mum regarding a faulty spiralight she purchased whilst on holiday as a gift and can’t get any answer. So frustrating!
@SmartSolar just tried to call your customer service on behalf of my elderly mother regarding a faulty mega spiralight she purchased as a gift whilst on holiday and after several attempts still not getting any answer. So frustrating