Disputify

Fuel growth by turning customers who receive refunds into loyal enthusiasts who buy again and spend more.

[Disputify @DisputifyApp]

Friday fun fact: Loyalty programs are said to date back to the 18th century, when shop owners would provide customers with copper tokens to be used for future purchases — essentially a delayed discount program.

#fridayfunfact #fff

[Disputify @DisputifyApp]

Bonus: Find a partner whose sole focus is to keep money in your pocket with post-purchase innovation. DM us for a chat!

#returns #returnsmanagement #retail #ecommerce

[Disputify @DisputifyApp]

Returns are expensive, but there are ways to cut costs.

Here are 3 ways to reduce the cost of returns:

🧵 👇

[Disputify @DisputifyApp]

3/ Offer incentives for customers to keep the product.

Give them a discount or a free gift if they decide to keep it instead of returning it. This works especially well for expensive or high-return items.

[Disputify @DisputifyApp]

Friday fun fact: The world's first credit card was made of cardboard and was called the "Charge-It" card. It was introduced in 1946 by businessman John Biggins, who was inspired by the idea of creating a way for people to purchase items without having to carry cash.

#fff

[Disputify @DisputifyApp]

We’re an official partner of @HighbeamApp!

Highbeam is a banking partner that helps ecommerce brands make smarter decisions and be more profitable.

✅ No-fee banking
✅ Fair & transparent credit
✅ Real-time spend insights

Check them out!

https://t.co/BzTePnb0jO

[Disputify @DisputifyApp]

Every dollar counts. Check out our brand new calculator to see how much new revenue you can add in 2023 with a simple update to your returns policy: https://t.co/tCrMhze2Ft

[Disputify @DisputifyApp]

10/ Ask for customer feedback.

Ask your customers for feedback on their purchase experience and use their feedback to improve your products and services.

#returns #refunds #ecommerce #retail #dtc #cpg

[Disputify @DisputifyApp]

Returns costs brands an average of 21% of the order value.

Here are 10 ways we've seen brands effectively reduce returns:

🧵👇

[Disputify @DisputifyApp]

9/ Offer a satisfaction guarantee.

Offer a satisfaction guarantee to give customers the confidence to make a purchase and reduce the number of returns.