Distributel Help

Official Distributel customer care and tech support. Private Message us or call 1-877-810-2877. Don’t miss out on the conversation, follow @Distributel

[Distributel Help @DistributelHelp]

@FreezingCanada Hi Phil,

We are very sorry to hear about the difficulty you've been experiencing. Were you able to get in touch with someone, or do you still need assistance? If not, please let us know, and we'll make sure to help!

Have a good day!

[Distributel Help @DistributelHelp]

@SolBloody_Talon @HooperStanly Can you please do a speed test to see if the issue is resolved? We're receiving reports from customers that the issue is resolved however we're still waiting on a confirmation from the carrier.

[Distributel Help @DistributelHelp]

@DamagcdQueen Hi,

We are sorry to hear that. Since we need access to your account and are not authorized to share private information related to your Distributel account via Twitter, please contact us by phone at 1-877-810-2877 or use our chat service at https://t.co/JlluwbcFju.

Thanks!

[Distributel Help @DistributelHelp]

@sillylittlecats Hello,

We are sorry to hear that. Since we need access to your account and are not authorized to share private information related to your Distributel account via Twitter, please contact us by phone at 1-877-810-2877 or use our chat service at https://t.co/JlluwbcFju.

Thanks

[Distributel Help @DistributelHelp]

@robmanten Hello Robert,

I'm very sorry to hear that. Are you still experiencing technical issues at the moment?

Have a good day!

[Distributel Help @DistributelHelp]

@DamagcdQueen Hello,

I'm very sorry to hear that. Since we need access to your account and are not authorized to share private information related to your Distributel account via Twitter, please contact us by phone at 1-877-810-2877 or use our chat service at https://t.co/6ZOYJE7BZ7.

Thanks

[Distributel Help @DistributelHelp]

@SirLongpaw Hello,

Some of our cable internet customers in Ontario were affected by network congestions, but they have now been resolved.  To regain full functions of your service, you may powercycle all your equipment. If you still have technical issues please call us at 1-877-810-2877.

[Distributel Help @DistributelHelp]

@cutiefoodienme Hello N,

We are currently experiencing difficulties with cable Internet service for some of our subscribers in Ontario. SYMPTOMS:  Slow speed on download.

We are working to determine the cause of the problem. For any update please click here: https://t.co/l4bYsMBELk.

[Distributel Help @DistributelHelp]

@KBastid Hello KBastid,

We are currently experiencing difficulties with cable Internet service for some of our subscribers in Ontario. SYMPTOMS:  Slow speed on download.

We are working to determine the cause of the problem. For any update please click here: https://t.co/l4bYsMBELk

[Distributel Help @DistributelHelp]

@katrinkets Hello Katrina,

We are extremely sorry for the inconvenience this situation has caused you. If you are still experiencing technical problems, please call us at 1-877-810-2877 so that we can better assist you.

Have a nice day!

[Distributel Help @DistributelHelp]

@donatottawa Hello Donato,

We're very sorry for any inconvenience you may have experienced.

Please send us a private message so that we can find your account and better assist you as soon as possible.

Have a nice day!

[Distributel Help @DistributelHelp]

@FranzThomas Hello Franz,

We're very sorry for any inconvenience you may have experienced.

Please send us a private message so that we can find your account and better assist you as soon as possible.

Have a nice day!

[Distributel Help @DistributelHelp]

@DamagcdQueen Bonjour, Damaged Queen,

Nous sommes désolés des désagréments que vous avez pu subir.
Veuillez nous envoyer un message privé afin que nous puissions examiner la situation plus en détail et vous aider au mieux.

Passez une bonne journée !

[Distributel Help @DistributelHelp]

@donatottawa Hello Donato,

We're sorry to hear that you're experiencing problems at the moment. Please send us a private message so that we can have a technician contact you as soon as possible as we can see that there is no reported outage at this time.

We hope you have a great day!

[Distributel Help @DistributelHelp]

@Jowi_H Hello Joe,

How can we help you today?

___________________

Bonjour Joe,

Comment pouvons-nous vous aider aujourd'hui ?

[Distributel Help @DistributelHelp]

@DamagcdQueen Bonjour Damaged Queen,

Nous sommes désolés d'apprendre que vous rencontrez des problèmes en ce moment. Veuillez nous envoyer un message privé afin que nous puissions faire en sorte qu'un technicien vous contacte dès que possible.

Nous vous souhaitons une bonne journée !

[Distributel Help @DistributelHelp]

@DamagcdQueen Bonjour Damaged Queen,

Veuillez contacter notre équipe d'expérience client au 1-877-810-2877 pour prendre un arrangement de paiement, car nous ne sommes pas en mesure d'apporter ce type de modifications à votre compte via les médias sociaux.

Bonne journée!

[Distributel Help @DistributelHelp]

@DamagcdQueen Allo @DamagcdQueen,
Malheureusement nous ne pouvons pas prédire l'accent de nos agents mais nous pouvons confirmer que nos agents parlent français ou anglais et sont prêts à vous aider.
Si vous voulez être rappelé par un agent francophone, veuillez nous envoyer un message privé.