They won’t reply to the emails, there is no way to make the communication within @SobhaLtd. This just shows that once someone has already purchased a product @SobhaLtd does not care about what happens next.
I haven’t seen such a bad relationship by any brand in recent times
Absolutely pathetic service from your CRM @SobhaLtd.
I have been chasing them since almost 2 months now and the lack of responsibility they show is unacceptable.
They won’t pick up the call and I don’t even have any contact/email to make an official complaint
@AmazonHelp@amazonIN@FastandUp_India Also @amazonIN I would like to understand how to identify if an edible product is fake without eating it? Has @amazonIN cracked some new tech where they can tell the fake product from the image itself?
I have been using @FastandUp_India product for over a year now. Especially their BCAAs.
I ordered a new one on August 10 from @amazonIN as it was about to get finished and got a new one next day.
@AmazonHelp@amazonIN@FastandUp_India I just wasted another 30 mins to listen to the same thing on a different chat.
@amazonIN can you let me know what’s the policy to deal with fake health supplements. This has serious health consequences
@AmazonHelp Thanks Hyndavi. But I don’t want to keep going in the same loop like a radio that the fake product needs to be taken up by manufacturer and customer need to contact them
@amazonIN@FastandUp_India This also implied any food product can be sold fake on @amazonIN and they have no checks in place for fake product.
If the customer finds the product fake they need to contact the manufacturer and @amazonIN won’t do anything about it.
Also @getplumhq please don’t partner with such platforms. I signed up on @healthians through your platform and this seems to be happening since morning.
@healthians What’s the procedure to make sure your customer support doesn’t harass people once they have signed up on your platform. I have received more than 10 calls since morning. @TraiIndia please do look into this harassment.
So @KiaInd@kiacareindia@Kia_Worldwide it’s been T + 14 days since you have said team is working on the issue and will communicate soon. T +2 days since same last automated tweet. Can you provide an update here itself instead of promising someone will contact me