@porterit_
Another delivery partner coming without the boxed bags that are promised on your app. He came with a backpack. Shall I send across cakes and cookies in his jhola?
@porterit_
Every partner comes on bike, with backpacks. Everything can be kept in backpacks, jholas, bike pockets or kept on the fuel tank, in their feet on scooty?
On porter app, you show the 40×40×40 cm box behind every 2 wheelers. Where are they????
#porter#PorterDelivery
@porterit_ Ur customer care executive called. She doesn't even know that i have complaint about multiple delivery partners. She knows only one complaint.
Kindly look into the matter and resolve without wasting customer's time. Ur own people dont even understand the issue and complaints!
@porterit_ One more!
No explanation, no reason, but no box bag. They just dont carry one!
Wrong and false advertising, wrong information for customers. Paying 145/- for what? Delivery service without any delivery support ir equipment?
@porterit_ One more.
He didnt even come on scooter. Even though we pay more for scooter compared to bike, he came on splendor. Hasn't yet collected his box bag. Came without any delivery support, to provide delivery!
@porterit_ Every driver comes without the box bags. Be rest assured. Like already mentioned, for a couple of years I have been hearing the same story
Problem is at ur end. Either they have not been provide with those box bags or they have been asked to purchase them on their own!
@porterit_ Driver has no box bag, no space in dikki as he is already carrying some stuff! What is he expected to do?
U asked me to report, so see. First one!
@porterit_ 9900877990 let only the person who can really do something reach out. I would not like to waste my time telling the same stories endlessly for something where no action is taken.
You can see, I complaint long back, even today none comes with a box bag!
@porterit_ Unable to send a private msg on the app.
Ur call centre team asks the concerns and does nothing about it. Sometime back, just before I wrote about this issue on X, my first complain, I approached ur call centre, that lady wasted so much of my time, and did absolutely nothing.
@porterit_ Like already mentioned, they show their bag packs, empty hands and even talk about their bike side dikkis! And when specifically asked about the zomato like bag, each one of them has a NO as an answer
@porterit_ Thats the problem. I have been using porter for a couple of years and till date I haven't found a single 2 wheeler rider who brings that big box along.
They come empty handed, with a backpack, even suggest madam I have a dikki in my bike!
Where would u suggest keeping the cake?
@porterit_ Tata ace, which shows a truck load capacity of 750 kg for 2 small bags?? Are u sure?? One containing a cake, and one containing cookies pack!
@porterit_ Hi
I remember the scooter service starting. But do any of ur partners carry the big box bags? I have 2 small bags to be shipped, dont know whom to book.
Can't b fitted in the scooter dikki also
Plz help
@porterit_ Driver didnt arrive, app kept showing 1 min, upon arrival he argued, didnt come at door for pickup, forced me to come outside the building, even taunted me saying u wanted urgent pickup and now dont want to come to handover package! Is this what they are trained for?