@JagexHelpMsB @JagexSupport It's the email I always used to log into the account. How do I go about getting bigbow2014 back? I'm really not sure how it's gone but 1/2
@JagexHelpStevie @JagexSupport It is the right account! I have the emails from them to the old user name! It's the same email but the account has gone 😑
@JagexHelpStevie @JagexSupport But the email is now this new one from today that's level 3. No idea where the other one has gone. It's still on high scores
@JagexHelpStevie @JagexSupport Who do I need to contact then? Because in recovery if I type in the username it won't find it, only the email as it's after 2010
@JagexHelpStevie @JagexSupport No it's one account, I use the email to log in as it's after 2010. But it said I needed a screen name as I haven't played in ages