@VirginAtlantic unbelievable ping pong between @delta and VA with flight delay- missed connection. VA at JFK desk around 10:30pm so dismissive and refused to understand days issues. Not what I expect from VA. Never had worse experience, dehumanizing.
@NiallHarbison thank you! My wife introduced me and basically every human she has ever encountered. This has been so therapeutic for us becoming the highlight of our days. Go Rodney